Between 4:58 and 5:39 AM Pacific time today (March 23), our server which runs the Mailman mailing list software encountered an internal problem. During most of this time, all Mailman-related functionality was unavailable.
Since Mailman most works via e-mail, no data was lost. Some messages might have been slightly delayed, but not for any longer than might normally be noticed with mail delivery via the Internet.
We apologize for any inconvenience that this might have caused!
In response to customer suggestions, we’ve changed the appearance of Mailman invitation/address verification messages a little. Most notably, the messages now include your domain name in the subject, which should make it easier for people to recognize who you are and why you’re sending them the message.
You can see a sample on our page describing Mailman invitation messages.
We’ve been increasing our mail server capacity lately, and as a result we’ve doubled the number of Mailman messages that hosting customers can send each month. Our Silver plan now includes up to 60,000 deliveries, our Gold plan includes 120,000, and our Platinum plan includes 300,000.
More details about what’s included on each plan are always available on our plans page.
One of the features of our service is the industrial-strength Mailman mailing list manager. Mailman is a very good program in some ways (it’s built like a tank and reliably handles very large volumes of list mail, and it removes much of the drudgery of managing large lists), but it has a couple of undesirable “features”.
The most obvious is that the interface is terribly ugly (the Mailman developers are working on a big improvement to this, thankfully; just so it’s clear, we didn’t create the program, and we’re as horrified by the circa-1996 appearance as everyone else). Another problem with the program, though, is the option for “monthly password reminders”. This is a design flaw that’s being removed from Mailman, and although most of the lists on our servers don’t use password reminders, customers who do should probably turn them off now in preparation for that change.
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