Brief scheduled maintenance Monday, August 2 on some servers (completed)

Between 11:00 PM and 11:59 PM Pacific time tonight (Monday August 2), several of our hosting servers will be restarted: bender, elzar, farnsworth, lrrr, mom, and seymour.

As a result, Web site service and the ability to read incoming e-mail for some customers will be unavailable for approximately five minutes at some point during this maintenance “window”.

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Mom server temporarily unavailable (resolved)

Customers on the “mom” server experienced a seven minute interruption in Web site and e-mail service between 4:26 and 4:33 AM Pacific time this morning (September 15).

Customers on other servers were not affected.

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Brief scheduled maintenance Friday, April 3 (completed)

At approximately 11:00 PM Pacific time on Friday, April 3, the “flexo”, “mom” and “elzar” servers will be restarted. As a result, Web site and e-mail service for some customers will be unavailable for approximately five minutes.

No e-mail will be lost, of course; incoming mail will just be slightly delayed.

We apologize for any inconvenience this may cause. This maintenance is necessary to install an updated “kernel” on our servers, as described in an earlier post.

Update: We’re also going to include the “zapp” server in this maintenance to replace a disk in the RAID array.

Update 2: The maintenance was completed with less than five minutes of “downtime”.

Brief scheduled maintenance for “mom” server (completed)

At 11:00 PM Pacific time tonight (January 26), the “mom” server will be restarted. As a result, Web sites and e-mail service for customers using that server will be unavailable for approximately five minutes.

Other servers will not be affected. And no e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.

We apologize for any inconvenience this may cause.

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Mom server temporarily unavailable (resolved)

The “mom” server experienced high load starting at around 10:45 AM (Pacific time) this morning. We restarted it just before 11:00, and it’s now working normally.

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