Cleaning compromised sites while moving them to Tiger Technologies

One issue we (unfortunately) have lots of experience with is fixing a WordPress site after we discover it’s been “hacked”. But while it’s one thing to try to clean a Web site after it got infected on our servers, it’s essentially impossible to try to clean a Web site that was infected on another server and is being transferred to our servers.

We have a page with more information, including:

  • why this is a problem, and the related risks of not fixing it
  • why the normal way of fixing a site isn’t sufficient
  • how to fix the problem

Beware of strangers asking you to install software

Over the past week, we’ve seen customers falling victim to two separate scams that allowed strangers to gain access to their site by installing malicious software.

One of these involves a fake ad agency, and the other involves offers to upgrade outdated software on your site. Don’t fall for these!

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