Brief packet loss on mail.tigertech.net server Sep 26 2016 (resolved)

Between 4:38 and 5:11 AM Pacific time today (September 26, 2016), one of our upstream network providers had intermittent packet loss that may have caused slow performance when accessing our servers.

This problem has been resolved by the provider. Please accept our apologies for any trouble this caused.

PHP 7.0.11 and 5.6.26

The PHP developers recently released versions 7.0.11 and 5.6.26 that fix several bugs. We’ve upgraded the PHP 7.0 and 5.6 series on our servers as a result.

These changes should not be noticeable, but in the unlikely event you experience any trouble, don’t hesitate to contact us.

In addition, the ionCube Loader software is now compatible with PHP 7, so we’ve enabled that option in the “PHP Settings” section of our My Account control panel.

Brief MySQL scheduled maintenance September 18, 2016 (completed)

Between 9:00 PM and 11:59 PM Pacific time on Sunday, September 18, 2016, the MySQL database software on each of our servers will be upgraded from version 5.5.50 to 5.5.52. This will cause an approximately 60 second interruption of service on each MySQL-using customer Web site at some point during this period.

This upgrade is necessary for security reasons. We apologize for the inconvenience this causes.

Update 10:48 PM Pacific time: The maintenance was completed as planned and all services are running normally.