Brief MySQL scheduled maintenance April 20, 2018 (completed)

Between 9:00 PM and 11:59 PM Pacific time on Friday, April 20, 2018, the MySQL database software on each of our servers will be upgraded from version 5.6.39 to 5.6.40. This will cause an approximately 60 second interruption of service on each MySQL-using customer website at some point during this period.

This upgrade is necessary for security reasons and to fix bugs in MySQL. We apologize for the inconvenience this causes.

Update 9:44 PM Pacific time: The maintenance was completed as planned and all services are running normally.

Brief MySQL scheduled maintenance March 30, 2018 (completed)

Between 9:00 PM and 11:59 PM Pacific time on Friday, March 30, 2018, the MySQL database software on each of our servers will be upgraded from version 5.6.38 to 5.6.39. This will cause an approximately 60 second interruption of service on each MySQL-using customer website at some point during this period.

This upgrade is necessary for security reasons and to fix bugs in MySQL. We apologize for the inconvenience this causes.

Update 9:36 PM Pacific time: The maintenance was completed as planned and all services are running normally.

Brief scheduled maintenance January 8, 2018 (completed)

Between 9:00 PM and 11:59 PM Pacific time on Monday, January 8, 2018, each of our hosting servers will be restarted. This will cause a brief interruption of service (less than 5 minutes) for each site at some point during this period.

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Brief scheduled maintenance on web07 server December 23, 2017 (completed)

At approximately 9:30 PM Pacific time on Saturday, December 23 2017, the web07 server will be restarted.

This will cause a brief interruption of service (less than 3 minutes) for sites and email on this server. Sites on other servers will not be affected.

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Brief MySQL scheduled maintenance October 27, 2017 (completed)

Between 9:00 PM and 11:59 PM Pacific time on Friday, October 27 2017, the MySQL database software on each of our servers will be upgraded from version 5.6.37 to 5.6.38. This will cause an approximately 60 second interruption of service on each MySQL-using customer website at some point during this period.

This upgrade is necessary for security reasons and to fix bugs in MySQL. We apologize for the inconvenience this causes.

Update 9:55 PM Pacific time: The maintenance was completed as planned and all services are running normally.

Brief MySQL scheduled maintenance September 8, 2017 (completed)

Between 9:00 PM and 11:59 PM Pacific time on Friday, September 8, 2017, the MySQL database software on each of our servers will be upgraded from version 5.6.36 to 5.6.37. This will cause an approximately 60 second interruption of service on each MySQL-using customer website at some point during this period.

This upgrade is necessary for security reasons and to fix bugs in MySQL. We apologize for the inconvenience this causes.

Update 10:21 PM Pacific time: The maintenance was completed as planned and all services are running normally.

Brief scheduled maintenance June 29, 2017 (completed)

Between 11:00 PM and 11:59 PM Pacific time on Thursday, June 29, 2017, each of our hosting servers will be restarted. This will cause a brief interruption of service (less than 5 minutes) for each site at some point during this period.

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Brief scheduled maintenance on two servers May 25, 2017 (completed)

Between 10:00 PM and 11:59 PM Pacific time on Thursday, May 25 2017, two of our hosting servers will be restarted: “web06” and “web12”. (This page explains how to find which server a site is on.)

This will cause a brief interruption of service (less than 5 minutes) for each site on these two servers at some point during this 2 hour period. Sites on other servers will not be affected.

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Brief MySQL scheduled maintenance May 3-6, 2017, for some servers (completed)

We’re continuing the process of upgrading our MySQL database servers from the 5.5 series to the MySQL 5.6 series (specifically, from version 5.5.54 to 5.6.36).

The upgrade requires that each Web server be taken offline for approximately 60 seconds, causing brief scheduled “downtime”.

Over the next few days, we’ll be updating these web servers:

  • Wednesday May 3, 10:00-11:59 PM Pacific: servers ending in digit “5” (completed)
  • Thursday May 4, 10:00-11:59 PM Pacific: servers ending in digit “4” (completed)
  • Friday May 5, 10:00-11:59 PM Pacific: servers ending in digits “2” and “3” (completed)
  • Saturday May 6, 10:00-11:59 PM Pacific: servers ending in digits “0” and “1” (completed)

(Servers ending in digits 6-9 have already been updated.)

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Brief MySQL scheduled maintenance April 29 & 30, 2017 for some servers (completed)

We’re beginning the process of upgrading our MySQL database servers from the 5.5 series to the MySQL 5.6 series (specifically, from version 5.5.54 to 5.6.36).

The upgrade requires that each Web server be taken offline for approximately 60 seconds, causing brief scheduled “downtime”.

This coming weekend, we’ll be updating some (but not all) web servers:

  • Saturday, April 29, 8-10 AM Pacific: servers ending in digits “9” and “8” (completed)
  • Sunday, April 30, 8-10 AM Pacific: servers ending in digits “7” and “6” (completed)

(Servers ending in digits 0-5 will be updated the following weekend; we’ll post a separate announcement about that.)

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