4th of July 2019 holiday hours

Our business offices will be closed on Thursday, July 4 to observe the US legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.

Special offer: $50 savings on new hosting through July 20

50 years ago this month, humans walked on the Moon. To celebrate that anniversary, we have a special offer for new customers: sign up now and save $50. This still includes free domain name registration, and still has no setup fees.

This offer expires July 20, and is for new customers only — so sign up now if you’re in the market for hosting service.

By the way, this plan is still eligible for our Referral Rewards program (you’ll get 33% of what the new customer pays during the first year). So if you have friends who need hosting service, let ’em know about this offer.

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Memorial Day 2019 holiday hours

Our business offices will be closed on Monday, May 27 to observe the US legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.

IPv6 enabled for new sites by default (and eventually for older sites, too)

We’ve supported IPv6 on customer websites for many years, but it didn’t default to “on”: customers had to explicitly enable it in our account management control panel.

Starting today, IPv6 is on by default for all new accounts signed up with us (although you can turn it off if you want).

In addition, we’re beginning a gradual process of slowly enabling IPv6 for existing sites if they haven’t chosen to disable it. If you don’t want IPv6 to be enabled for your site in the future, you should use our control panel to disable it.

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President’s Day 2019 holiday hours

Our business offices will be closed on Monday, February 18 to observe the US legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.

Restore a full website, including all files and databases, with one click

We’ve added a feature that allows you to do a complete “one-click” restore of your site from the control panel. The restore includes all website files, databases, and PHP settings at once, giving you a way to quickly “rollback” a site without needing to use extra tools like FTP or phpMyAdmin.

The backups page in our support section has more details.

New Year’s Day 2019 Holiday Hours

Our business offices will be closed on Tuesday, January 1 to observe the US legal holiday. As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.

Christmas 2018 Holiday Hours

Our business offices will be closed on Tuesday, December 25 to observe the US legal holiday. As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.

Thanksgiving 2018 Holiday Hours

Our business offices will be closed on Thursday, November 22 to observe the US legal holiday for Thanksgiving.

As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday, and telephone support (via callbacks) will be available only for urgent problems.

Labor Day 2018 holiday hours

Our business offices will be closed on Monday, September 3 to observe the US Labor Day legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent issues.