Customers have asked us whether our servers are vulnerable to the recent serious security bug in the cPanel software, and to CVE-2026-31431 (nicknamed “Copy Fail”) in the Linux kernel. Both of these bugs could allow ”hackers” to modify websites.
The good news is that your site on our servers is safe from both. We don’t use cPanel branded software at all, and we don’t use a vulnerable versions of the kernel software on our servers. We’ve verified in multiple ways that our servers are not vulnerable to either problem.
A company named “Domain Listings” is sending misleading “Annual Website Domain Listing” notices to domain name owners via postal (paper) mail. These notices are scams, in the sense that they’re designed to mislead you into thinking it’s an invoice or bill related to your domain name registration.
They look like this:
This ”Domain Listings” company has an “F” rating from the Better Business Bureau, with hundreds of complaints about this.
If you receive one of these letters from “Domain Listings”, don’t pay them (or any other company that sends you an unsolicited invoice for search engine services). You never need to pay for basic search engine listings. We have more tips on our page about this scam.
Our business offices will be closed on Monday, February 16 to observe the US legal holiday.
As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent problems.
We’re offering big discounts on the first year of some “new TLD” domain names like .digital, .finance, .photos, .pro, .travel and more than 100 others. For example, a .digital domain name that normally costs $49.92 is now just $32.00 for the first year.
You can browse the price list to see all the deals.
The offer applies to the first year of newly registered domain names with annual prepayment, and expires June 30.
The PHP developers recently released versions 8.1.34, 8.2.30, 8.3.30 and 8.4.17 that fix several bugs. We’ve upgraded these PHP versions on our servers as a result.
Note that these latest versions of PHP are incompatible with old versions of the WordFence security plugin that some people use on their WordPress site (old versions of Wordfence can cause errors with Google Search indexing and some other requests). If you’re using an older version of Wordfence together with one of these PHP versions, we’ve automatically updated Wordfence to the fixed version 8.1.4 for you to avoid problems. (We recommend turning on automatic updates for all WordPress plugins to avoid issues like this.)
Customers should not notice any other changes, but as always, don’t hesitate to contact us if you have any trouble.
Our business offices will be closed on Monday, January 19 to observe the US legal holiday.
As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent problems.
Our business offices will be closed on Thursday, January 1 to observe the US legal holiday.
As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.
Our business offices will be closed on Thursday, December 25 to observe the US legal holiday.
As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.
The PHP developers recently released versions 8.3.28 and 8.4.15 that fix several bugs. We’ve upgraded the PHP 8.3 and 8.4 series on our servers as a result.
Customers should not notice any changes, but as always, don’t hesitate to contact us if you have any trouble.
Our business offices will be closed on Thursday, November 27 to observe the US legal holiday for Thanksgiving.
As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday, and telephone support (via callbacks) will be available only for urgent problems.
