Thanksgiving 2020 Holiday Hours

Our business offices will be closed on Thursday, November 26 to observe the US legal holiday for Thanksgiving.

As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday, and telephone support (via callbacks) will be available only for urgent problems.

Updated version of webmail 2020

For the last few months, we’ve been publicly testing a new webmail interface for our customers. The new system has more flexible message composing, the ability to drag-and-drop images and other attachments, a simpler mobile interface, and a generally more modern feel.

Today, we’ve updated the software to (among other changes) add a new “Dark” theme you can choose, and also to improve the message view in “two column” layout. You can now switch between a “split” and a “full height” view by clicking the new zoom icon (shown here circled in green):

Split view
Full-height view

You can find the new webmail interface at https://webmail.tigertech.net/, and we have some tips for using it. (By the way, if you don’t see the new features immediately, you may need to logout and login again, or clear the cache in your web browser.)

We intend to make the new interface the default soon. But if you don’t like the new webmail system for some reason, the old webmail system is also still available (and will remain available for the foreseeable future).

PHP versions 7.3.24 and 7.4.12

The PHP developers recently released versions 7.3.24 and 7.4.12 that fix several bugs. We’ve upgraded the PHP 7.2, 7.3 and 7.4 series on our servers as a result.

These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.

PHP versions 7.2.34, 7.3.23, and 7.4.11

The PHP developers recently released versions 7.2.34, 7.3.23 and 7.4.11 that fix several bugs. We’ve upgraded the PHP 7.2, 7.3 and 7.4 series on our servers as a result.

These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.

WordPress 5.5

WordPress 5.5 was recently released, and as always, we’ve updated our WordPress one-click installer to automatically install the latest version for new WordPress sites. WordPress 5.5 works fine on our servers (make sure you’re using a recent version of PHP for your site).

If you’ve previously installed an older version of WordPress, you should update it from within your WordPress Dashboard.

One great new feature of WordPress 5.5 is that it adds automatic updates of plugins and themes. We strongly recommend enabling this feature to improve the security of your site. To do that, just click “Enable auto-updates” for all your plugins and themes:

That’s all it takes to prevent most “hacker” attacks on your site.

PHP versions 7.3.22 and 7.4.10

The PHP developers recently released versions 7.3.22 and 7.4.10 that fix several bugs. We’ve upgraded the PHP 7.2, 7.3 and 7.4 series on our servers as a result.

These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.

Labor Day 2020 holiday hours

Our business offices will be closed on Monday, September 7 to observe the US Labor Day legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent issues.

PHP versions 7.2.33, 7.3.21, and 7.4.9

The PHP developers recently released versions 7.2.33, 7.3.21 and 7.4.9 that fix several bugs. We’ve upgraded the PHP 7.2, 7.3 and 7.4 series on our servers as a result.

These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.

PHP versions 7.2.32, 7.3.20, and 7.4.8

The PHP developers recently released versions 7.2.32, 7.3.20 and 7.4.8 that fix several bugs. We’ve upgraded the PHP 7.2, 7.3 and 7.4 series on our servers as a result.

These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.

Microsoft Outlook crashing?

Is your copy of Microsoft Outlook crashing when you start it today? If so, it’s not just you, and it’s not a problem on our end. It’s a bug in the latest Outlook update that Microsoft is aware of:

This page at Bleeping Computer describes how you can switch back to an older version, and you can also use our Webmail pages to read your email if you need to.