PHP 7.0.13 and 5.6.28

The PHP developers recently released versions 7.0.13 and 5.6.28 that fix several bugs. We’ve upgraded the PHP 7.0 and 5.6 series on our servers as a result.

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Brief MySQL scheduled maintenance November 18, 2016 (completed)

Between 9:00 PM and 11:59 PM Pacific time on Friday, November 18, 2016, the MySQL database software on each of our servers will be upgraded from version 5.5.52 to 5.5.53. This will cause an approximately 60 second interruption of service on each MySQL-using customer Web site at some point during this period.

This upgrade is necessary for security reasons. We apologize for the inconvenience this causes.

Update 9:43 PM Pacific time: The maintenance was completed as planned and all services are running normally.

Thanksgiving 2016 Holiday Hours

Our business offices will be closed on Thursday, November 24 to observe the US legal holiday for Thanksgiving.

As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday, and telephone support (via callbacks) will be available only for urgent problems.

web12 server error Nov 14, 2016 (resolved)

Between 5:10 and 5:23 PM Pacific time today (Nov 14, 2016), the “web12” server was intermittently unavailable due to a hardware failure.

The problem has now been resolved, and other servers were not affected. We apologize for the inconvenience this caused our customers.