Labor Day 2017 holiday hours

Our business offices will be closed on Monday, September 4 to observe the US Labor Day legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent issues.

Brief interruption in service for some sites August 29, 2017

Between 8:41 and 8:44 Pacific time tonight (August 29, 2017), there was a brief load spike on one of our servers that caused errors on some sites.

We’ve identified the cause of this (high NFS disk load caused by an internal tool we use) and fixed it so the problem won’t recur.

We apologize for the inconvenience this caused.

Mailman mailing list software upgraded to version 2.1.24

The authors of the Mailman mailing list software we provide for customers have recently released version 2.1.24 to fix several bugs.

We’ve upgraded the Mailman software on our servers as a result.

Users of Mailman lists shouldn’t notice any changes, but as always, don’t hesitate to contact us if you have any questions or see any problems.

SSL pages for Mailman mailing list software

We’ve added Let’s Encrypt SSL support to many Mailman mailing list pages, including all the pages that ask for passwords or login information.

The use of SSL should be transparent. If you have bookmarks to URLs on your own lists like http://lists.example.com/mailman/admin/listname, you’ll automatically be redirected to the SSL (https) version of that page when you load it.

(New lists may not use SSL immediately when created, but will be switched to SSL when our system is able to obtain an SSL certificate for them. Quicker automation of this is something we’re working to improve.)

Users of Mailman lists shouldn’t notice any changes beyond pages being marked as “secure” in web browsers, but as always, don’t hesitate to contact us if you have any questions or see any problems.

PHP 7.0.22 and 7.1.8

The PHP developers recently released versions 7.0.22 and 7.1.8 that fix several bugs. We’ve upgraded the PHP 7.0 and 7.1 series on our servers as a result.

In addition, ionCube Loader is now available for the PHP 7.1 series, so we’ve made that an option you can enable in our “My Account” control panel.

These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.