MariaDB (MySQL) database server update from 10.11 to 11.8

Over the next few weeks, we’ll be updating the MariaDB (MySQL) database server software on all our servers from the MariaDB 10.11 series to the MariaDB 11.8 series.

The MariaDB/MySQL database stores pages for WordPress and other sites that are run by scripts. Customers should not notice any difference after this change; we’re upgrading to a more recent version simply to make sure it’s as fast, reliable and secure as possible.

We’ve been using the new version on internal and test servers for some time, and we’ve also verified that each database on our servers can be successfully loaded onto the new version without errors (we do this by exporting each database from the old version into the new version on a test server).

We upgrade a small percentage of servers each day. At the moment MariaDB is updated on a server, WordPress and other database-backed sites on that server will have 30-40 seconds of unavoidable “downtime”. To minimize the impact of that, we perform these upgrades only between 9 PM and midnight Pacific time (midnight-3 AM Eastern time, 0400-0700 UTC).

Beyond that one-time brief interruption in service, customers should not notice any difference to how their site works, as we said. But as always, don’t hesitate to contact us if you have any trouble or questions.

PHP versions 8.2.33, 8.3.33, and 8.4.25

The PHP developers recently released versions 8.2.33, 8.3.33 and 8.4.25 that fix several bugs. We’ve upgraded these PHP versions on our servers as a result.

Customers should not notice any other changes, but as always, don’t hesitate to contact us if you have any trouble.

Labor Day 2026 holiday hours

Our business offices will be closed on Monday, September 7 to observe the US Labor Day legal holiday.

As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent issues.