PHP 5.4.25 and 5.5.9

The PHP developers recently released versions 5.4.25 and 5.5.9 that fix several bugs. We’ve updated PHP 5.4 and 5.5 on our servers as a result.

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Upcoming scheduled maintenance for MySQL 5.5 upgrades (completed)

Over the next ten days (February 7-15, 2014), we’ll be upgrading the MySQL database on all of our servers from version 5.1.72 to 5.5.35. The upgrade requires that each Web server be taken offline for two minutes, causing brief scheduled “downtime”.

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PHP 5.4.24 and 5.5.8

The PHP developers recently released versions 5.4.24 and 5.5.8 that fix several bugs. We’ve updated PHP 5.4 and 5.5 on our servers as a result.

The PHP 5.3 version (5.3.28) was not changed.

These changes should not be noticeable, but in the unlikely event you experience any trouble, don’t hesitate to let us know.

PHP 5.3.28, 5.4.23, and 5.5.7

The PHP developers recently released versions 5.3.28, 5.4.23, and 5.5.7 that fix several bugs. We’ve upgraded PHP 5.3, 5.4 and 5.5 on our servers as a result.

These changes should not be noticeable, but in the unlikely event you experience any trouble, don’t hesitate to let us know.

PHP 5.4.22 and 5.5.6

The PHP developers recently released versions 5.4.22 and 5.5.6 that fix several bugs. We’ve upgraded PHP 5.4 and 5.5 on our servers as a result.

In the unlikely event you experience any issues, don’t hesitate to let us know.

Updates: MySQL 5.1.72, PHP 5.4.21, PHP 5.5.5 (completed)

We’ve updated MySQL from version 5.1.66 to version 5.1.72. This upgrade was necessary for security reasons.

We’ve also updated the PHP 5.4 series from 5.4.20 to 5.4.21, and the PHP 5.5 series from 5.5.4 to 5.5.5, to fix several bugs.

These updates should be invisible to customers, but as always, don’t hesitate to contact us if you have any questions or concerns.

PHP 5.4.20 and 5.5.4

The PHP developers recently released version 5.4.20 that fixes several bugs. We’ve upgraded PHP 5.4 on our servers as a result.

We’ve also introduced support for the new PHP 5.5 series, making PHP 5.5.4 available as a new option in our My Account control panel.

Finally, we’ve updated all versions of PHP to use the latest versions of the ionCube Loader (4.4.3), ImageMagick (3.1.0) and SourceGuardian (9.5) PHP extensions. These changes should be transparent to customers.

In the unlikely event you experience any issues, don’t hesitate to let us know.

External monitoring system problem (resolved)

At 7:59 AM Pacific time on September 13, we tweeted this:

7:59 AM Pacific time: We're investigating a possible network outage affecting some customers. http://t.co/TySP4KGNY1

— Tiger Technologies (@Tigertech) September 13, 2013

However, this was a false alarm. The problem was in our independent external monitoring system, not a real problem with any of our servers or network.

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Brief network interruption August 4, 2013 (resolved)

Between 7:41 PM and 8:04 PM Pacific time August 4, 2013, one of our network providers experienced high packet loss, causing intermittently slow or unavailable connections for some customers.

All services are now running normally, and we’re working with that network provider to determine the root cause and prevent a recurrence. We apologize for the inconvenience this caused customers who were affected.

Update at 9:33 PM Pacific time: Our provider reports that their network in San Jose, California was overwhelmed by a large denial of service attack directed at another one of their customers (unrelated to our company). They believe they have resolved the problem.

Brief network outage July 25, 2013 (resolved)

Between 7:55 PM and 8:06 PM Pacific time July 25, 2013, one of our upstream providers experienced high packet loss that caused an interruption in service for some customers.

The problem was resolved at 8:06 PM and all services are now operating normally. We apologize for the inconvenience this caused.