Brief MySQL scheduled maintenance May 1, 2015 (completed)

Between 9:00 PM and 11:59 PM Pacific time on Friday May 1 2015, the MySQL database software on each of our servers will be upgraded from version 5.5.41 to 5.5.43. This will cause an approximately 60 second interruption of service on each MySQL-using customer Web site at some point during this period.

This upgrade is necessary for security reasons. We apologize for the inconvenience this causes.

Update 9:43 PM Pacific time: The maintenance was completed as planned and all services are running normally.

Brief MySQL scheduled maintenance January 30, 2015 (completed)

Between 9:00 PM and 11:59 PM Pacific time on Friday January 30 2015, the MySQL database software on each of our servers will be upgraded from version 5.5.40 to 5.5.41. This will cause an approximately 60 second interruption of service on each MySQL-using customer Web site at some point during this period.

This upgrade is necessary for security reasons. We apologize for the inconvenience this causes.

Update 9:57 PM Pacific time: The maintenance was completed and all services are running normally.

Brief MySQL scheduled maintenance October 24 2014 (completed)

Between 9:00 PM and 11:59 PM Pacific time on Friday October 24 2014, the MySQL database software on each of our servers will be upgraded from version 5.5.38 to 5.5.40. This will cause an approximately 60 second interruption of service on each MySQL-using customer Web site at some point during this period.

This upgrade is necessary for security reasons. We apologize for the inconvenience this causes.

Update 9:23 PM Pacific time: The maintenance was completed and all services are running normally.

Brief MySQL scheduled maintenance August 9 2014 (completed)

Between 9:00 PM and 11:59 PM Pacific time on Saturday August 9 2014, the MySQL database software on each of our servers will be upgraded from version 5.5.35 to 5.5.38. This will cause an approximately 30 second interruption of service on each MySQL-using customer Web site at some point during this period.

This upgrade is necessary for security reasons. We apologize for the inconvenience this causes.

Update 9:43 PM Pacific time: The maintenance was completed and all services are running normally.

MySQL updated to version 5.5.37

We’ve updated the MySQL database software on our servers from version 5.5.35 to 5.5.37 for security reasons.

Customers should not notice any changes, as the update merely fixes bugs and doesn’t introduce new features. But as always, don’t hesitate to contact us if you have any questions.

Brief MySQL problem on web12 server (resolved)

Between 10:41 and 10:49 AM Pacific time today (March 25, 2014), some MySQL database queries on the web12 server ran very slowly and caused “timeouts” for scripts. (No other servers were affected.)

The problem is fixed, and we’ve added an automated check to prevent it from recurring.

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Upcoming scheduled maintenance for MySQL 5.5 upgrades (completed)

Over the next ten days (February 7-15, 2014), we’ll be upgrading the MySQL database on all of our servers from version 5.1.72 to 5.5.35. The upgrade requires that each Web server be taken offline for two minutes, causing brief scheduled “downtime”.

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Updates: MySQL 5.1.72, PHP 5.4.21, PHP 5.5.5 (completed)

We’ve updated MySQL from version 5.1.66 to version 5.1.72. This upgrade was necessary for security reasons.

We’ve also updated the PHP 5.4 series from 5.4.20 to 5.4.21, and the PHP 5.5 series from 5.5.4 to 5.5.5, to fix several bugs.

These updates should be invisible to customers, but as always, don’t hesitate to contact us if you have any questions or concerns.

Brief performance problem on web12 server March 4, 2013 (resolved)

There was a brief but severe performance problem on the web12 server today between 9:59 and 10:07 AM Pacific time. During this time, many Web server requests were very slow to load or even “timed out” completely. All services are now operating normally again. Other servers were not affected.

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Brief MySQL scheduled maintenance December 22 2012 (completed)

Between 11:00 PM and 11:59 PM Pacific time on Saturday December 22 2012, the MySQL database software on each of our servers will be upgraded to version 5.1.66 and restarted. This will cause an approximately 30 second interruption of service on each customer Web site at some point during this hour.

This upgrade is necessary for security reasons. We apologize for the inconvenience this causes.

Update December 22 11:17 PM: The maintenance was completed with less than 30 seconds downtime per server.