Brief outage on web11 server March 20, 2019 (resolved)

Posted March 20th, 2019 in System Status. Tags: , .

There was a brief interruption of service for customer websites on the “web11” server this morning (March 20, 2019) between 7:24 AM and 7:34 AM Pacific time.  (Other servers were not affected.)

This problem was caused by a bug in a script that resulted in a configuration error. The bug has been fixed so that it will not recur.

We apologize for the trouble this caused customers who were affected.

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