We’ve updated the SSL/TLS security settings on our webmail servers to match current “best practices” for security, disabling “SSLv3”.
Our customers shouldn’t notice any changes. (We made this change on our main website some time ago with no reports of problems, and many of the largest sites on the Internet have done the same.) We’re just mentioning this so that people know to contact us in the unlikely event they do have any trouble.
That said, if you do have any trouble, it’s probably because you’re using an outdated, insecure web browser that you should update. You can check your browser by visiting www.howsmyssl.com. If you can’t update it, using a different browser on your computer will probably help.
Our business offices will be closed on Monday, December 25 to observe the US legal holiday. As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent problems.
The PHP developers recently released versions 7.0.26 and 7.1.12 that fix several bugs. We’ve upgraded the PHP 7.0 and 7.1 series on our servers as a result.
These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.
Update Nov 29: It turns out these new versions of PHP both contain a bug that can cause rare crashes of a handful of scripts, including the NexGEN Gallery plugin for WordPress. We’ve temporarily reverted back to PHP 7.0.25 and 7.1.11 until this is fixed by the PHP developers.
Update Dec 4: We’ve applied patches from the PHP developers to fix the bug and re-deployed the fixed versions.
Our business offices will be closed on Thursday, November 23 to observe the US legal holiday for Thanksgiving.
As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday, and telephone support (via callbacks) will be available only for urgent problems.
The authors of the Mailman mailing list software we provide for customers have recently released version 2.1.25 to fix several bugs.
We’ve upgraded the Mailman software on our servers as a result.
Users of Mailman lists shouldn’t notice any changes, but as always, don’t hesitate to contact us if you have any questions or see any problems.
The PHP developers recently released versions 5.6.32, 7.0.25, and 7.1.11 that fix several bugs. We’ve upgraded the PHP 5.6, 7.0 and 7.1 series on our servers as a result.
These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.
Between 9:00 PM and 11:59 PM Pacific time on Friday, October 27 2017, the MySQL database software on each of our servers will be upgraded from version 5.6.37 to 5.6.38. This will cause an approximately 60 second interruption of service on each MySQL-using customer website at some point during this period.
This upgrade is necessary for security reasons and to fix bugs in MySQL. We apologize for the inconvenience this causes.
Update 9:55 PM Pacific time: The maintenance was completed as planned and all services are running normally.
The PHP developers recently released versions 7.0.24 and 7.1.10 that fix several bugs. We’ve upgraded the PHP 7.0 and 7.1 series on our servers as a result.
These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.
Between 9:00 PM and 11:59 PM Pacific time on Friday, September 8, 2017, the MySQL database software on each of our servers will be upgraded from version 5.6.36 to 5.6.37. This will cause an approximately 60 second interruption of service on each MySQL-using customer website at some point during this period.
This upgrade is necessary for security reasons and to fix bugs in MySQL. We apologize for the inconvenience this causes.
Update 10:21 PM Pacific time: The maintenance was completed as planned and all services are running normally.
The PHP developers recently released versions 7.0.23 and 7.1.9 that fix several bugs. We’ve upgraded the PHP 7.0 and 7.1 series on our servers as a result.
These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.
