Our business offices will be closed on Thursday, November 23 to observe the US legal holiday for Thanksgiving.
As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday, and telephone support (via callbacks) will be available only for urgent problems.
The authors of the Mailman mailing list software we provide for customers have recently released version 2.1.25 to fix several bugs.
We’ve upgraded the Mailman software on our servers as a result.
Users of Mailman lists shouldn’t notice any changes, but as always, don’t hesitate to contact us if you have any questions or see any problems.
The PHP developers recently released versions 5.6.32, 7.0.25, and 7.1.11 that fix several bugs. We’ve upgraded the PHP 5.6, 7.0 and 7.1 series on our servers as a result.
These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.
Between 9:00 PM and 11:59 PM Pacific time on Friday, October 27 2017, the MySQL database software on each of our servers will be upgraded from version 5.6.37 to 5.6.38. This will cause an approximately 60 second interruption of service on each MySQL-using customer website at some point during this period.
This upgrade is necessary for security reasons and to fix bugs in MySQL. We apologize for the inconvenience this causes.
Update 9:55 PM Pacific time: The maintenance was completed as planned and all services are running normally.
The PHP developers recently released versions 7.0.24 and 7.1.10 that fix several bugs. We’ve upgraded the PHP 7.0 and 7.1 series on our servers as a result.
These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.
Between 9:00 PM and 11:59 PM Pacific time on Friday, September 8, 2017, the MySQL database software on each of our servers will be upgraded from version 5.6.36 to 5.6.37. This will cause an approximately 60 second interruption of service on each MySQL-using customer website at some point during this period.
This upgrade is necessary for security reasons and to fix bugs in MySQL. We apologize for the inconvenience this causes.
Update 10:21 PM Pacific time: The maintenance was completed as planned and all services are running normally.
The PHP developers recently released versions 7.0.23 and 7.1.9 that fix several bugs. We’ve upgraded the PHP 7.0 and 7.1 series on our servers as a result.
These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.
Our business offices will be closed on Monday, September 4 to observe the US Labor Day legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent issues.
Between 8:41 and 8:44 Pacific time tonight (August 29, 2017), there was a brief load spike on one of our servers that caused errors on some sites.
We’ve identified the cause of this (high NFS disk load caused by an internal tool we use) and fixed it so the problem won’t recur.
We apologize for the inconvenience this caused.
The authors of the Mailman mailing list software we provide for customers have recently released version 2.1.24 to fix several bugs.
We’ve upgraded the Mailman software on our servers as a result.
Users of Mailman lists shouldn’t notice any changes, but as always, don’t hesitate to contact us if you have any questions or see any problems.
