Automatically selecting the wrong wireless network can cause e-mail problems

Posted May 3rd, 2007 in Tales From the Support Team. Tags: .

We had an interesting support phone call today from a customer who was having trouble sending and receiving e-mail. She was using a wireless connection today. She had also been using a wireless connection yesterday, and it had been working fine then. Before calling us she had tried restarting her computer (as we recommend for most e-mail problems), but that didn’t seem to fix the problem.

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How to check your current IP address (and host name)

Posted May 3rd, 2007 in Tales From the Support Team, Useful Tips.

To quickly determine your computer’s current IP address, simply visit http://support.tigertech.net/ip.

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