In response to customer suggestions, we’ve changed the appearance of Mailman invitation/address verification messages a little. Most notably, the messages now include your domain name in the subject, which should make it easier for people to recognize who you are and why you’re sending them the message.
You can see a sample on our page describing Mailman invitation messages.
In an earlier post, we talked about how we use a monitoring system that forwards test e-mail to other large ISPs, then checks to make sure the message was promptly delivered.
We already check delivery to AOL, Comcast, GMail and Verizon, and we’ve now added AT&T/SBCGlobal and Yahoo mail. We’ll continue to expand it in the future.
An extensive monitoring and alert system is at the heart of our reliability, really; it’s what allows us to know that things are working properly. We can guarantee that if our customers send mail to those ISPs right now, it’s being delivered. That’s something few other companies even bother to check.
We’ve updated phpMyAdmin to version 2.11.0. (In case you aren’t familiar with phpMyAdmin, it’s a Web-based system for managing MySQL databases without requiring you to use the command line; you can find more details on the phpMyAdmin home page.)
Our business offices will be closed on Monday, September 3 to observe the US legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.
