Bender server load problem 2010-02-18 (resolved)

Posted February 18th, 2010 in System Status. Tags: .

The “bender” Web server experienced intermittently high load between about 7:40 and 10:15 AM Pacific time this morning, February 18. This resulted in slow or even inaccessible Web sites on that server. (Some e-mail was also delayed before being properly delivered.) Other servers were not affected.

This server had similar high load symptoms (but much more briefly) earlier this week. We took some steps to reduce the load then, but it appears those weren’t sufficient. We’re now taking much stronger action to ensure that this does not happen again.

We sincerely apologize to customers affected by this problem. We don’t consider it normal or acceptable, and we will make sure this isn’t a recurring issue.

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