Networking issues January 27 2016 (resolved)

Posted January 27th, 2016 in System Status. Tags: , .

Between 2:32 and 2:37 PM Pacific time today (January 27, 2016), one of our network providers that handles a substantial portion of our network traffic had a failure.

For some (but not all) visitors, sites and e-mail we host were unreachable during that period. The problem was resolved by routing data around that network provider.

We’ve been told that the network provider experienced a hardware failure in a core router. They are investigating the issue and intend to resolve it.

We apologize to our customers affected by this problem.

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