PHP 7.0.6, 5.6.21, and 5.5.35

The PHP developers recently released versions 7.0.6, 5.6.21 and 5.5.35 that fix several bugs. We’ve upgraded the PHP 7.0, 5.6 and 5.5 series on our servers as a result.

These changes should not be noticeable, but in the unlikely event you experience any trouble, don’t hesitate to contact us.

Brief MySQL scheduled maintenance May 4, 2016 (completed)

Between 9:00 PM and 11:59 PM Pacific time on Wednesday, May 4, 2016, the MySQL database software on each of our servers will be upgraded from version 5.5.47 to 5.5.49. This will cause an approximately 60 second interruption of service on each MySQL-using customer Web site at some point during this period.

This upgrade is necessary for security reasons. We apologize for the inconvenience this causes.

Update 9:06 PM Pacific time: The maintenance was completed as planned and all services are running normally.

Networking issues April 22 2016 (resolved)

Between 10:09 and 10:25 AM Pacific time today (April 22, 2016), some customers reported trouble reaching their servers on our sites.

This was caused by a very large-scale network routing problem at a major Internet backbone company. It affected traffic to a significant percentage of the Internet, including Amazon, Facebook, Twitter, Amazon, and others.

Although it was not related to our servers, it affected anyone whose Internet traffic travels over that “backbone” to reach us. (Because traffic to various destinations travels over different Internet “backbones”, different people would have seen different outages.)

The problem was resolved by the other company at 10:25 AM. We apologize to our customers affected by this problem.

PHP 7.0.5, 5.6.20, and 5.5.34

The PHP developers recently released versions 7.0.5, 5.6.20 and 5.5.34 that fix several bugs. We’ve upgraded the PHP 7.0, 5.6 and 5.5 series on our servers as a result.

These changes should not be noticeable, but in the unlikely event you experience any trouble, don’t hesitate to contact us.

PHP 7.0.4, 5.6.19, and 5.5.33

The PHP developers recently released versions 7.0.4, 5.6.19 and 5.5.33 that fix several bugs. We’ve upgraded the PHP 7.0, 5.6 and 5.5 series on our servers as a result.

These changes should not be noticeable, but in the unlikely event you experience any trouble, don’t hesitate to contact us.

PHP 7.0.3, 5.6.18, and 5.5.32 (plus a patch for PHP connection timeouts)

The PHP developers recently released versions 7.0.3, 5.6.18 and 5.5.32 that fix several bugs. We’ve upgraded the PHP 7.0, 5.6 and 5.5 series on our servers as a result.

These changes should not be noticeable, but in the unlikely event you experience any trouble, don’t hesitate to contact us.

In addition, we’ve added a “patch” to PHP on our systems that will help avoid an issue that can cause WordPress sites to stop working when using poorly-written plugins or themes.

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Brief MySQL scheduled maintenance February 5, 2016 (completed)

Between 9:00 PM and 11:59 PM Pacific time on Friday February 5, 2016, the MySQL database software on each of our servers will be upgraded from version 5.5.46 to 5.5.47. This will cause an approximately 60 second interruption of service on each MySQL-using customer Web site at some point during this period.

This upgrade is necessary for security reasons. We apologize for the inconvenience this causes.

Update 11:04 PM Pacific time: The maintenance was completed as planned and all services are running normally.

Networking issues January 27 2016 (resolved)

Between 2:32 and 2:37 PM Pacific time today (January 27, 2016), one of our network providers that handles a substantial portion of our network traffic had a failure.

For some (but not all) visitors, sites and e-mail we host were unreachable during that period. The problem was resolved by routing data around that network provider.

We’ve been told that the network provider experienced a hardware failure in a core router. They are investigating the issue and intend to resolve it.

We apologize to our customers affected by this problem.

AWStats updated to version 7.4

We’ve updated the AWStats software we use to generate website statistics. The statistics beginning January 1, 2016 use the latest version 7.4.

This version has support for newer browsers, operating systems, and search engines, and is somewhat better at identifying and filtering out traffic from non-human visitors. This may mean your statistics show a slight reduction in human visitors (and a slight increase in non-human visitors, shown as “Not viewed traffic”) starting January 1, 2016, particularly on sites that aren’t very busy.

We should probably mention that if you’re relying on AWStats for information about the behavior of human visitors, you can usually get more accurate statistics using Google Analytics, which works in a different way than simply analyzing log data after the fact. We have a page explaining more about the difference between AWStats and Google Analytics.

PHP 7.0.2, 5.6.17, and 5.5.31

The PHP developers recently released versions 7.0.2, 5.6.17 and 5.5.31 that fix several bugs. We’ve upgraded the PHP 7.0, 5.6 and 5.5 series on our servers as a result.

These changes should not be noticeable, but in the unlikely event you experience any trouble, don’t hesitate to contact us.

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