Networking issues April 22 2016 (resolved)

Posted April 22nd, 2016 in System Status. Tags: , .

Between 10:09 and 10:25 AM Pacific time today (April 22, 2016), some customers reported trouble reaching their servers on our sites.

This was caused by a very large-scale network routing problem at a major Internet backbone company. It affected traffic to a significant percentage of the Internet, including Amazon, Facebook, Twitter, Amazon, and others.

Although it was not related to our servers, it affected anyone whose Internet traffic travels over that “backbone” to reach us. (Because traffic to various destinations travels over different Internet “backbones”, different people would have seen different outages.)

The problem was resolved by the other company at 10:25 AM. We apologize to our customers affected by this problem.

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