Problem with web08 server Aug 22, 2019 (resolved)

Posted August 22nd, 2019 in System Status. Tags: , .

Between 4:06 PM and 5:03 PM Pacific time today (Aug 22, 2019), sites hosted on the “web08” server were intermittently unavailable due to a technical problem.

The problem was caused by a flood of connections that our systems failed to automatically block as they should. We’ve modified the software that handles this, and we do not expect the problem to recur.

We sincerely apologize to customers affected by this problem; we don’t consider it normal or acceptable, and strive to avoid incidents like this.

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