President’s Day 2024 holiday hours

Our business offices will be closed on Monday, February 19 to observe the US legal holiday.

As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent problems.

PHP versions 8.1.27 and 8.2.15

The PHP developers recently released versions 8.1.27 and 8.2.15 that fix several bugs. We’ve upgraded the PHP 8.1 and PHP 8.2 series on our servers as a result.

Customers should not notice any changes, but as always, don’t hesitate to contact us if you have any trouble.

Martin Luther King, Jr. Day 2024 holiday hours

Our business offices will be closed on Monday, January 15 to observe the US legal holiday.

As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent problems.

New Year’s 2024 Holiday Hours

Our business offices will be closed on Monday, January 1 to observe the US legal holiday. As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.

Christmas 2023 Holiday Hours

Our business offices will be closed on Monday, December 25 to observe the US legal holiday.

As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.

Brief scheduled maintenance December 16-17, 2023

Between 10:00 PM on Saturday December 16 and 4:00 AM on Sunday December 17 (Pacific time), approximately 25% of our hosting servers will be restarted. This will cause a brief interruption of service (less than 10 minutes) for those sites at some point during this 6 hour period.

You can follow the status of the maintenance on our system status page.

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Thanksgiving 2023 Holiday Hours

Our business offices will be closed on Thursday, November 23 to observe the US legal holiday for Thanksgiving.

As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday, and telephone support (via callbacks) will be available only for urgent problems.

PHP versions 8.1.25 and 8.2.12

The PHP developers recently released versions 8.1.25 and 8.2.12 that fix several bugs. We’ve upgraded the PHP 8.1 and PHP 8.2 series on our servers as a result.

Customers should not notice any changes, but as always, don’t hesitate to contact us if you have any trouble.

PHP versions 8.1.24 and 8.2.11

The PHP developers recently released versions 8.1.24 and 8.2.11 that fix several bugs. We’ve upgraded the PHP 8.1 and PHP 8.2 series on our servers as a result.

Customers should not notice any changes, but as always, don’t hesitate to contact us if you have any trouble.

Brief MySQL scheduled maintenance October 16, 2023

Between 9:00 PM and 10:00 PM Pacific time on Monday, October 16, 2023, the MySQL database software on each of our servers will be upgraded from MariaDB version 10.5.19 to 10.5.21. This will cause an approximately 30-60 second interruption of service on each MySQL-using customer website at some point during this period.

For details, please see our status pages.