Brief scheduled maintenance September 29, 2023

Between 10:00 PM and 11:59 PM Pacific time on Friday, September 29, each of our hosting servers will be restarted. This will cause a brief interruption of service (less than 5 minutes) for each site at some point during this 2 hour period.

You can follow the status of the maintenance on our system status page.

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Labor Day 2023 holiday hours

Our business offices will be closed on Monday, September 4 to observe the US Labor Day legal holiday.

As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent issues.

PHP versions 8.0.30, 8.1.23, and 8.2.10

The PHP developers recently released versions 8.0.30, 8.1.23 and 8.2.10 that fix several bugs. We’ve upgraded the PHP 8.0, 8.1 and 8.2 series on our servers as a result.

In addition, the ionCube Loader software now supports the PHP 8.2 series, so we have added the ability to enable that in our control panel.

Customers should not notice any changes, but as always, don’t hesitate to contact us if you have any trouble.

Price change in October 2023

Effective October 1, 2023, the price of our “Silver Hosting” and “Basic Hosting” plans for existing customers will increase by $2.00 per month, and the “Plus Hosting” plan will increase by $1.00 per month. The prices for “Business Hosting” and “Add-On Hosting” will not change.

At the same time, we’ll double the amount of disk space for each of these plans: Silver Hosting will increase from 15 to 30 GB; Basic Hosting will increase from 20 GB to 40 GB; Plus Hosting will increase from 30 GB to 60 GB, and Business Hosting will increase from 50 GB to 100 GB.

New customers are already paying the new rates, as shown on our plans page.

This won’t affect all customers immediately. If you prepay annually for hosting, the price change won’t take effect until your current prepayment is used up, which will be sometime between October 2023 and September 2024. In addition, if you’ve opened an account with us in the last two years, the price increase won’t take effect until you’ve been with us a full two years, even if you’re paying month-to-month.

We’ll directly notify each affected customer by e-mail before any price increase takes effect, of course.

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PHP versions 8.1.21 and 8.2.8

The PHP developers recently released versions 8.1.21 and 8.2.8 that fix several bugs. We’ve upgraded the PHP 8.1 and PHP 8.2 series on our servers as a result.

Customers should not notice any changes, but as always, don’t hesitate to contact us if you have any trouble.

4th of July 2023 holiday hours

Our business offices will be closed on Tuesday, July 4 to observe the US legal holiday.

As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.

PHP versions 8.0.29, 8.1.19, and 8.2.7

The PHP developers recently released versions 8.0.29, 8.1.19 and 8.2.7 that fix several bugs. We’ve upgraded the PHP 8.0, 8.1 and 8.2 series on our servers as a result.

Customers should not notice any changes, but as always, don’t hesitate to contact us if you have any trouble.

Memorial Day 2023 holiday hours

Our business offices will be closed on Monday, May 29 to observe the US legal holiday.

As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent problems.

Python 2 deprecated; Python 3 soon to be updated from 3.7 to 3.9

As of today, we’re no longer recommending or supporting the obsolete Python 2 program on our servers. (Python is a scripting language; if you don’t know what that means, your site is unlikely to affected by this and you can ignore it.)

Python 2 will remain installed on our servers for one more year until June 1, 2024, but anyone using Python 2 should switch to Python 3 now. Python 3 has been available on our servers for several years, and most customers who use Python have already switched to it. If you’re still using Python 2 next year, we’ll send you extra reminders before we remove it.

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PHP version 8.1.18

The PHP developers recently released version 8.1.18 that fixes several bugs. We’ve upgraded the PHP 8.1 series on our servers as a result.

Customers should not notice any changes, but as always, don’t hesitate to contact us if you have any trouble.