Network problem September 28 (resolved)

Posted September 28th, 2011 in System Status. Tags: , .

A problem at our old data center (the one we’re moving sites from this month) caused some sites to be intermittently unavailable between 10:22 and 10:47 PM Pacific time.

The problem was caused by a network attack that overwhelmed the large-scale infrastructure of the entire data center. The problem was resolved when network engineers blocked the attack.

This issue is unrelated to the changes we recently announced, and actually, sites that have already been migrated to our new primary data center were not affected. Unfortunately, the majority of older sites with us have not yet been moved.

We sincerely apologize for the trouble this caused.

2 Comments

  1. on Thursday, September 29, 2011 at 12:01 pm (Pacific) Sommer C. wrote:

    Is it down again now (12:00 pm PST)? Can’t access my sites.

  2. on Thursday, September 29, 2011 at 3:33 pm (Pacific) Robert Mathews wrote:

    Sommer,

    There was indeed a problem that we have a separate blog post about with more details. Please accept our apologies for the trouble.

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