Our business offices will be closed on Monday, January 20 to observe the US legal holiday.
As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent problems.
The PHP developers recently released versions 8.1.32, 8.2.27, and 8.3.15 that fix several bugs. We’ve upgraded the PHP 8.1, 8.2 and 8.3 series on our servers as a result.
We also now have PHP 8.422 available experimentally in our control panel (although many scripts are probably still incompatible with it).
Customers should not notice any change, but as always, don’t hesitate to contact us if you have any trouble.
Our business offices will be closed on Wednesday, January 1 to observe the US legal holiday. As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.
Our business offices will be closed on Wednesday, December 25 to observe the US legal holiday.
As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.
Our business offices will be closed on Thursday, November 28 to observe the US legal holiday for Thanksgiving.
As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday, and telephone support (via callbacks) will be available only for urgent problems.
The PHP developers recently released versions 8.1.31, 8.2.26, and 8.3.14 that fix several bugs. We’ve upgraded the PHP 8.1, 8.2 and 8.3 series on our servers as a result.
Customers should not notice any change, but as always, don’t hesitate to contact us if you have any trouble.
The PHP developers recently released versions 8.1.30, 8.2.24, and 8.3.12 that fix several bugs. We’ve upgraded the PHP 8.1, 8.2 and 8.3 series on our servers as a result.
Customers should not notice any change, but as always, don’t hesitate to contact us if you have any trouble.
Over the next few weeks, we’ll be updating the MariaDB (MySQL) database server software on all our servers from the MariaDB 10.5 series to the MariaDB 10.11 series (equivalent to the Oracle MySQL 8.0.32 series).
The MariaDB/MySQL database stores pages for WordPress and other sites that are run by scripts. Customers should not notice any difference after this change; we’re upgrading it to a more recent version simply to make sure it’s as fast, reliable and secure as possible. We’ve been using the new version on internal and test servers for some time.
At the moment the software is updated on a server, WordPress and other database-backed sites on that server will have 30-60 seconds of unavoidable “downtime”. To minimize the impact of that, we do these upgrades only between 9 PM and midnight Pacific time (midnight-3 AM Eastern time), usually on Friday, Saturday or Sunday nights.
Beyond that one-time brief interruption in service, customers should not notice any difference to how their site works, as we said. But as always, don’t hesitate to contact us if you have any trouble or questions.
Update: This was completed on Saturday, October 12. All of our servers are now running MariaDB 10.11.
Our business offices will be closed on Monday, September 2 to observe the US Labor Day legal holiday.
As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent issues.
The PHP developers recently released versions 8.2.22 and 8.3.10 that fix several bugs. We’ve upgraded the PHP 8.2 and 8.3 series on our servers as a result.
Don’t hesitate to contact us if you have any trouble.
