September 5, 2011 Labor Day holiday hours

Our business offices will be closed on Monday, September 5 to observe the US Labor Day legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent issues.

July 4 2011 holiday hours

Our business offices will be closed on Monday, July 4 to observe the US legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.

FrontPage support ending September 1, 2011

Microsoft FrontPage was once a popular Web design program. Microsoft stopped selling FrontPage in 2006, though, and we’ve been warning about the end of FrontPage support for a while now (on both our support pages and our blog).

That time has now arrived. Our FrontPage support for new sites will end on September 1, 2011, and support for existing sites will end a year after that.

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Now We Are Six: IPv6 support

We’re pleased to announce optional IPv6 support for Web sites hosted with our company (just in time for World IPv6 day next week!).

Most customers shouldn’t use IPv6 yet, and if you don’t know what it is, you can safely ignore this post. But if you’re familiar with IPv6 and interested in adding it to your site, this post explains what you need to know.

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WordPress “one-click” installer

We’re pleased to announce our WordPress “one-click” installer. Using this new feature in our “My Account” control panel, you can easily install WordPress on your Web site.

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Memorial Day 2011 holiday hours

Our business offices will be closed on Monday, May 30 to observe the US legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.

President’s Day 2011 holiday hours

Our business offices will be closed on Monday, February 21 to observe the US legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.

New Year’s (2010/2011) Holiday Hours

Our business offices will be closed on Friday, December 31 to observe the US legal holiday. As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Monday, and telephone support (via callbacks) will be available only for urgent problems.

Christmas 2010 Holiday Hours

Our business offices will be closed on Friday, December 24 to observe the US legal holiday. As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Monday, and telephone support (via callbacks) will be available only for urgent problems.

Thanksgiving 2010 Holiday Hours

Our business offices will be closed on Thursday, November 25 to observe the US legal holiday for Thanksgiving.

As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday, and telephone support (via callbacks) will be available only for urgent problems.