We are now on Twitter! Our Twitter user name is TigerTech – follow us!
We’re just getting started on Twitter, and will be trying to figure out its best uses for our customers. Please note that if you ever need technical support your best bet is still to use our support pages. You can easily search our support pages using the “Search” box at the top of every page. If you can’t find the answer on one of our many support pages then your next best bet is to send us an e-mail (rather than using Twitter and trying to diagnose a problem 140 characters at a time).
We will be manning our Twitter account during normal phone hours (Monday – Friday, 9 AM – 5 PM Pacific time).
Update January 2011: Our Twitter username is now the more memorable “TigerTech” (we previously used a different one). This post has been updated to avoid confusion.
Our business offices will be closed on Monday, September 7 to observe the US Labor Day legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent issues.
40 years ago this month, humans walked on the Moon. To celebrate that anniversary, we have a special offer for new accounts: four months of free Web hosting. (We’d love to give you 40 years of free hosting, but we’d also like to make a small profit before the next Moon landing, so 4 months it is.)
The special offer still includes free domain name registration and still has no setup fees. Get the full details here.
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Our business offices will be closed on Friday, July 3 to observe the US legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Monday, and telephone support (via callbacks) will be available only for urgent problems.
Our business offices will be closed on Monday, May 25 to observe the US legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.
We are pleased to announce that all of our customers are now eligible for a $25 credit to start advertising with Google AdWords™.
AdWords ads run alongside or above Google™ search results, so you can reach new customers right at the moment when they are searching for keywords related to the products and services you offer.
This offer expired December 31, 2009.
Our business offices will be closed on Monday, February 16 to observe the US legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.
And Happy Birthday to Charles Darwin, too!
To celebrate the new year, we’re offering a special deal: a full year of Web hosting service for $20.09. That’s a 76% savings over the standard price of $83.40!
Our Web hosting plan includes e-mail accounts, free domain name registration, and free WHOIS privacy (an option that often costs $8.99 or more elsewhere). Get the full details here.
This offer is available for a limited time only, for new accounts or transfers only — so sign up now if you’re in the market for Web hosting service!
This plan is still eligible for our Referral Rewards program (you’ll get 33% of the $20.09). So if you have friends who need hosting service, be sure to let them know about this special offer.
Update Jan 23: this special offer has concluded. Welcome to our new customers!
We’ve redesigned our Web site to have a clean, less-cluttered appearance. The changes you’ll notice are:
- The most frequently used links now appear at the top of every page on our site.
- We’ve added a search box at the top of every page. The search box finds content from our support pages and blog posts. You can also use it to search for available domain names.
- The “Customer Login” link text was changed to “My Account”.
- The main graphic on our home page has a large button that takes you to the first page of the signup process.
We hope you like our new look and find it easier to use!
Our business offices will be closed on Thursday, January 1 to observe the US legal holiday. As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday January 2, and telephone support (via callbacks) will be available only for urgent problems.
