Effective October 1, 2023, the price of our “Silver Hosting” and “Basic Hosting” plans for existing customers will increase by $2.00 per month, and the “Plus Hosting” plan will increase by $1.00 per month. The prices for “Business Hosting” and “Add-On Hosting” will not change.
At the same time, we’ll double the amount of disk space for each of these plans: Silver Hosting will increase from 15 to 30 GB; Basic Hosting will increase from 20 GB to 40 GB; Plus Hosting will increase from 30 GB to 60 GB, and Business Hosting will increase from 50 GB to 100 GB.
New customers are already paying the new rates, as shown on our plans page.
This won’t affect all customers immediately. If you prepay annually for hosting, the price change won’t take effect until your current prepayment is used up, which will be sometime between October 2023 and September 2024. In addition, if you’ve opened an account with us in the last two years, the price increase won’t take effect until you’ve been with us a full two years, even if you’re paying month-to-month.
We’ll directly notify each affected customer by e-mail before any price increase takes effect, of course.
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Our business offices will be closed on Tuesday, July 4 to observe the US legal holiday.
As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.
Our business offices will be closed on Monday, May 29 to observe the US legal holiday.
As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent problems.
Our business offices will be closed on Monday, February 20 to observe the US legal holiday.
As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent problems.
Our business offices will be closed on Monday, January 16 to observe the US legal holiday.
As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent problems.
Our business offices will be closed on Monday, January 2 to observe the US legal holiday. As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.
Our business offices will be closed on Monday, December 26 to observe the US legal holiday.
As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.
Our business offices will be closed on Thursday, November 24 to observe the US legal holiday for Thanksgiving.
As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday, and telephone support (via callbacks) will be available only for urgent problems.
We’re offering big discounts on the first year of some “new TLD” domain names like .finance, .fyi, .photos, .pro, .travel and 150 others. For example, a .pro domain name that normally costs $22.92 is now just $4.99 for the first year.
You can browse the price list to see all the deals.
The offer applies to the first year of newly registered domain names with annual prepayment, and expires December 31.
We’ve recently added new authoritative DNS nameserver “instances” in Europe and Asia, which will improve the performance of sites we hosts for website visitors in those regions. For a site visitor in India or Australia, for example, the first page of a website we host should now load around 100 ms (a tenth of a second) faster.
Our customers don’t need to make any changes to get the speed improvement — this is all handled behind the scenes.
