July 3, 2009 holiday hours

Posted June 30th, 2009 in Business Announcements. Tags: .

Our business offices will be closed on Friday, July 3 to observe the US legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Monday, and telephone support (via callbacks) will be available only for urgent problems.

Zen Cart “Exploit” Prevention

Posted June 24th, 2009 in Tech Corner. Tags: , .

Zen Cart is a popular e-commerce platform that many of our customers use.

Unfortunately, the current version of Zen Cart has a bug that allows “hackers” to take control of the Zen Cart software, which includes making changes to the Zen Cart database and installing new files. “Exploits” that take advantage of the bug have started circulating widely in the last 24 hours.

Read the rest of this entry »

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