Our business offices will be closed on Monday, May 27 to observe the US legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.
Between 10:00 PM and 10:59 PM Pacific time Wednesday May 22, 2013, the “web05” and “web07” servers will be restarted. This will cause an eight minute interruption of service for each server at some point during this hour.
The PHP developers have announced the release of versions 5.3.25 and 5.4.15 that fix several bugs. We’ve upgraded PHP 5.3 and 5.4 on our servers as a result.
We’ve also updated the ionCube Loader PHP extension (which most of our customers don’t use) from version 4.2.2 to version 4.4.0.
These changes should be transparent to customers. In the unlikely event you experience any issues, don’t hesitate to let us know.
The “web04” server experienced extremely high load for several minutes beginning at 8:00 AM Pacific time on May 9. Sites on this server were slow or unavailable as a result.
