We occasionally hear from customers saying “my WordPress site suddenly got so slow it’s unusable”. When we look into these, the usual cause is that:
Our business offices will be closed on Wednesday, January 1 to observe the US legal holiday. As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Thursday, and telephone support (via callbacks) will be available only for urgent problems.
Update 5:00 PM December 27: AOL has resolved the problem described below. All delayed mail has been delivered, and all services are operating normally.
Our business offices will be closed on Wednesday, December 25 to observe the US legal holiday. As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Thursday, and telephone support (via callbacks) will be available only for urgent problems.
The PHP developers recently released versions 5.3.28, 5.4.23, and 5.5.7 that fix several bugs. We’ve upgraded PHP 5.3, 5.4 and 5.5 on our servers as a result.
These changes should not be noticeable, but in the unlikely event you experience any trouble, don’t hesitate to let us know.
WordPress 3.8 was recently released, and as always, we’ve updated our WordPress one-click installer to automatically install the latest version for new WordPress sites.
If you’ve previously installed an older version of WordPress, you should update it from within your WordPress Dashboard.
