Flexo server temporarily unavailable (resolved)

Posted March 28th, 2009 in System Status. Tags: .

The “flexo” Web server was unavailable between 9:54 and 10:02 PM Pacific time tonight, March 28. This resulted in an interruption of service for Web sites on that server. (Some e-mail activity was delayed, but no e-mail was lost.)

We sincerely apologize for this problem. We consider this type of failure to be unacceptable, and are looking into the cause of the problem so that we can take the appropriate steps to prevent it from happening again.

Update: The problem happened a second time on March 31 from 6:22 to 6:31 AM. However, the second incident gave our engineers enough details to determine the cause (which we’ve reported in a subsequent blog post), and we have made a technical change that will prevent it from happening again.

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