Temporary overload on “elzar” server (resolved)
Starting at 10:14 AM this morning, our elzar server experienced an unexpectedly high server load that effectively made some processes on the server unusable for about 10 minutes.
Web sites using scripts or databases on the elzar server may have seemed unresponsive during that time. Also, any customer hosted on elzar who was reading their e-mail during this time may have felt the system was slow or unresponsive (no e-mail was lost, of course).
Customers on other servers were not affected.
The problem was related to an extremely high number of Apache Web server processes running. We’ve changed some Apache configuration settings (lowering the maximum number of Apache processes and reducing some timeout settings so that fewer processes are required in the first place) on all our servers. We expect those change will prevent this symptom from happening again in the future.
We apologize for any inconvenience that this may have caused.
You can follow any responses to this entry through the RSS 2.0 feed. You can leave a comment on the bottom of this page.
Add a comment
Fields in bold are required. Email addresses are never published or distributed.
Some HTML code is allowed:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>URIs must be fully qualified (eg: http://www.domainname.com) and all tags must be properly closed.
Line breaks and paragraphs are automatically converted.
Please keep comments relevant. Off-topic, offensive or inappropriate comments may be edited or removed.