We’ve redesigned our Web site to have a clean, less-cluttered appearance. The changes you’ll notice are:
- The most frequently used links now appear at the top of every page on our site.
- We’ve added a search box at the top of every page. The search box finds content from our support pages and blog posts. You can also use it to search for available domain names.
- The “Customer Login” link text was changed to “My Account”.
- The main graphic on our home page has a large button that takes you to the first page of the signup process.
We hope you like our new look and find it easier to use!
Our business offices will be closed on Thursday, January 1 to observe the US legal holiday. As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday January 2, and telephone support (via callbacks) will be available only for urgent problems.
Our business offices will be closed on Thursday, December 25 to observe the US legal holiday. As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday, and telephone support (via callbacks) will be available only for urgent problems.
Between 10:30 PM and 11:59 PM Pacific time this Saturday night (December 6), all Tiger Technologies servers will be restarted. As a result, customer Web sites and e-mail service will be unavailable for about five minutes at some point during this period.
No e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.
This brief maintenance is necessary to upgrade the operating system “Linux kernel” to a newer version for security reasons. We apologize for the inconvenience this causes.
Update: the maintenance was completed with less than five minutes of downtime.
We’ve updated the Perl programming language on our servers with a security update.
The update only fixes one security bug, and customers should not notice any changes in how Perl works.
Our business offices will be closed on Thursday, November 27 to observe the US legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday, and telephone support (via callbacks) will be available only for urgent problems.
At 11:00 PM Pacific time tonight (November 24), the “elzar” and “farnsworth” servers will be restarted. As a result, Web sites and e-mail service for customers using those servers will be unavailable for approximately five minutes.
Read the rest of this entry »
The “mom” server experienced high load starting at around 10:45 AM (Pacific time) this morning. We restarted it just before 11:00, and it’s now working normally.
Read the rest of this entry »
We’ve enhanced our e-mail service with support for manual “reject” and “allow” lists.
The reject list lets you add individual e-mail addresses, entire domains or IP addresses from which incoming e-mail should always be rejected. The allow list lets you add senders from which e-mail should always be accepted.
Read the rest of this entry »
We’ve upgraded our Apache Web server and MySQL database server software to cover recent minor security updates. Customers should not notice any changes.
