Perl and Ruby updated

We’ve updated our servers with a Perl security bug fix and a Ruby security update.

The updates fix only security bugs, and customers should not notice any changes in how the Perl or Ruby programming languages work.

Special deal: a year of Web hosting for $20.09 (concluded)

To celebrate the new year, we’re offering a special deal: a full year of Web hosting service for $20.09. That’s a 76% savings over the standard price of $83.40!

Our Web hosting plan includes e-mail accounts, free domain name registration, and free WHOIS privacy (an option that often costs $8.99 or more elsewhere). Get the full details here.

This offer is available for a limited time only, for new accounts or transfers only — so sign up now if you’re in the market for Web hosting service!

This plan is still eligible for our Referral Rewards program (you’ll get 33% of the $20.09). So if you have friends who need hosting service, be sure to let them know about this special offer.

Update Jan 23: this special offer has concluded. Welcome to our new customers!

Our updated Web site design

We’ve redesigned our Web site to have a clean, less-cluttered appearance. The changes you’ll notice are:

• The most frequently used links now appear at the top of every page on our site.
• We’ve added a search box at the top of every page. The search box finds content from our support pages and blog posts. You can also use it to search for available domain names.
• The “Customer Login” link text was changed to “My Account”.
• The main graphic on our home page has a large button that takes you to the first page of the signup process.

We hope you like our new look and find it easier to use!

New Year’s Day 2009 Holiday Hours

Our business offices will be closed on Thursday, January 1 to observe the US legal holiday. As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday January 2, and telephone support (via callbacks) will be available only for urgent problems.

Christmas 2008 Holiday Hours

Our business offices will be closed on Thursday, December 25 to observe the US legal holiday. As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday, and telephone support (via callbacks) will be available only for urgent problems.

Brief scheduled maintenance on Saturday, December 6 (completed)

Between 10:30 PM and 11:59 PM Pacific time this Saturday night (December 6), all Tiger Technologies servers will be restarted. As a result, customer Web sites and e-mail service will be unavailable for about five minutes at some point during this period.

No e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.

This brief maintenance is necessary to upgrade the operating system “Linux kernel” to a newer version for security reasons. We apologize for the inconvenience this causes.

Update: the maintenance was completed with less than five minutes of downtime.

Perl security update applied

We’ve updated the Perl programming language on our servers with a security update.

The update only fixes one security bug, and customers should not notice any changes in how Perl works.

Thanksgiving 2008 holiday hours

Our business offices will be closed on Thursday, November 27 to observe the US legal holiday. As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday, and telephone support (via callbacks) will be available only for urgent problems.

Brief scheduled maintenance for elzar and farnsworth servers (completed)

At 11:00 PM Pacific time tonight (November 24), the “elzar” and “farnsworth” servers will be restarted. As a result, Web sites and e-mail service for customers using those servers will be unavailable for approximately five minutes.

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Mom server temporarily unavailable (resolved)

The “mom” server experienced high load starting at around 10:45 AM (Pacific time) this morning. We restarted it just before 11:00, and it’s now working normally.

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