Between 11:06 and 11:08 AM Pacific time today (March 17, 2017), the “web13” server experienced high MySQL database load that led to some sites being unavailable.
The problem has now been resolved, and other servers were not affected. We apologize for the inconvenience this caused our customers.
We’ve received a couple of reports that audio and video file uploads don’t work anymore in old WordPress versions (4.3.9 and lower). You instead see the message “HTTP error”. (This doesn’t affect uploads of images, PDF files, etc.; it affects things like MP3 files and movies.)
This is because of a bug in the WordPress software itself, which will presumably soon be fixed, and not related to our servers.
However, if this is happening to you, you’re using a very outdated version of WordPress. You should update to the current version 4.7.3, which is easy to do by clicking “Updates” in your WordPress dashboard. We recommend that you always update WordPress whenever it tells you to do so, because it avoids all sorts of problems.
We’ve upgraded our Apache Web server software to fix the security bug CVE-2016-8743.
Customers should not notice any changes, with one exception: If you’ve written your own software, and that software contains certain bugs that haven’t previously been noticed, the update may cause the bugs to be more visible.
