Brief outage on web03 server October 19, 2018 (resolved)

Between 10:58 and 11:09 AM Pacific time today (October 19, 2018), the “web03” server experienced an outage that led to an interruption in service for some customer websites and email.

The problem has now been resolved, and other servers were not affected. We apologize for the inconvenience this caused our customers.

We’re investigating the root cause (a Linux “kernel panic”) to ensure it does not recur.