Between 9:00 PM and 11:59 PM Pacific time on Friday, September 8, 2017, the MySQL database software on each of our servers will be upgraded from version 5.6.36 to 5.6.37. This will cause an approximately 60 second interruption of service on each MySQL-using customer website at some point during this period.
This upgrade is necessary for security reasons and to fix bugs in MySQL. We apologize for the inconvenience this causes.
Update 10:21 PM Pacific time: The maintenance was completed as planned and all services are running normally.
The PHP developers recently released versions 7.0.23 and 7.1.9 that fix several bugs. We’ve upgraded the PHP 7.0 and 7.1 series on our servers as a result.
These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.
The PHP developers recently released versions 7.0.22 and 7.1.8 that fix several bugs. We’ve upgraded the PHP 7.0 and 7.1 series on our servers as a result.
In addition, ionCube Loader is now available for the PHP 7.1 series, so we’ve made that an option you can enable in our “My Account” control panel.
These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.
The PHP developers recently released versions 5.6.31, 7.0.21, and 7.1.7 that fix several bugs. We’ve upgraded the PHP 5.6, 7.0 and 7.1 series on our servers as a result.
These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.
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Between 11:00 PM and 11:59 PM Pacific time on Thursday, June 29, 2017, each of our hosting servers will be restarted. This will cause a brief interruption of service (less than 5 minutes) for each site at some point during this period.
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The PHP developers recently released versions 7.0.20 and 7.1.6 that fix several bugs. We’ve upgraded the PHP 7.0 and 7.1 series on our servers as a result.
These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.
A new feature to help troubleshoot connections to slow external servers
We’ve also added a custom “patch” to our copies of PHP 7.0 and 7.1 that provides a new feature: logging of slow outgoing connections from your scripts.
This can show the cause when a WordPress or Joomla site suddenly becomes slow or unresponsive for no obvious reason. The culprit is often an add-on plugin or component that contacts a third-party server to do its work, but “hangs” when the third-party server doesn’t respond.
Our page about logging slow external connections has more information.
The PHP developers recently released versions 7.0.19 and 7.1.5 that fix several bugs. We’ve upgraded the PHP 7.0 and 7.1 series on our servers as a result.
These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.
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We’re continuing the process of upgrading our MySQL database servers from the 5.5 series to the MySQL 5.6 series (specifically, from version 5.5.54 to 5.6.36).
The upgrade requires that each Web server be taken offline for approximately 60 seconds, causing brief scheduled “downtime”.
Over the next few days, we’ll be updating these web servers:
- Wednesday May 3, 10:00-11:59 PM Pacific: servers ending in digit “5” (completed)
- Thursday May 4, 10:00-11:59 PM Pacific: servers ending in digit “4” (completed)
- Friday May 5, 10:00-11:59 PM Pacific: servers ending in digits “2” and “3” (completed)
- Saturday May 6, 10:00-11:59 PM Pacific: servers ending in digits “0” and “1” (completed)
(Servers ending in digits 6-9 have already been updated.)
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We’re beginning the process of upgrading our MySQL database servers from the 5.5 series to the MySQL 5.6 series (specifically, from version 5.5.54 to 5.6.36).
The upgrade requires that each Web server be taken offline for approximately 60 seconds, causing brief scheduled “downtime”.
This coming weekend, we’ll be updating some (but not all) web servers:
- Saturday, April 29, 8-10 AM Pacific: servers ending in digits “9” and “8” (completed)
- Sunday, April 30, 8-10 AM Pacific: servers ending in digits “7” and “6” (completed)
(Servers ending in digits 0-5 will be updated the following weekend; we’ll post a separate announcement about that.)
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The PHP developers recently released versions 7.0.18 and 7.1.4 that fix several bugs. We’ve upgraded the PHP 7.0 and 7.1 series on our servers as a result.
These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.
Read the rest of this entry »