Brief server upgrades August 2019 (completed)

Update August 21, 2019: The maintenance described below has been completed for all sites.

Over the next few weeks, we’ll be retiring some old servers and moving sites on those servers to new (often faster) ones. Migrating a site takes just a few seconds in most cases, so it’s likely that neither you nor your visitors will notice this happening.

If someone does view your site while it’s being migrated, they’ll see a maintenance screen with a link to this blog post, like this:

If your site is in the small minority that has a large database (more than a few hundred MB), the migration could take a little longer — perhaps a few minutes. We try to do migrations during slow periods for each site, minimizing the impact on visitors.

Brief MySQL scheduled maintenance February 8, 2019 (completed)

Update 9:32 PM Pacific time: the maintenance described below has been completed, and all services are running normally.

Between 9:00 PM and 11:59 PM Pacific time on Friday, February 8, 2019, the MySQL database software on each of our servers will be upgraded from MariaDB version 10.0.37 to 10.0.38 (equivalent to MySQL 5.6.43). This will cause an approximately 60 second interruption of service on each MySQL-using customer website at some point during this period.

This upgrade is necessary for security reasons and to fix bugs in MySQL. We apologize for the inconvenience this causes.

Brief MySQL scheduled maintenance December 1, 2018 for some servers (completed)

Update 11:22 PM Pacific time Dec. 1: The maintenance described below has been completed and all services are running normally.

Between 10:00 PM and 11:59 PM Pacific time on Saturday, December 1, 2018, the MySQL database software on some hosting servers will be updated. This will cause an approximately two minute interruption of service on each MySQL-using customer Web site (including WordPress sites) at some point during this period.

Specifically, this will affect servers ending in digits 0, 1, 2 and 3, such as “web01” and “web10”. (All other servers were previously updated on November 17 or November 24.)

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Brief MySQL scheduled maintenance November 24, 2018 for some servers (completed)

Update 10:39 PM Pacific time Nov. 24: The maintenance described below has been completed and all services are running normally.

Between 10:00 PM and 11:59 PM Pacific time on Saturday, November 24, 2018, the MySQL database software on some hosting servers will be updated. This will cause an approximately two minute interruption of service on each MySQL-using customer Web site (including WordPress sites) at some point during this period.

Specifically, this will affect servers ending in digits 4, 5 and 6, such as “web04” and “web14”. Servers ending in digits 0-3 are not affected now and will be updated later; servers ending with digits 7-9 were previously updated.

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Brief MySQL scheduled maintenance November 17, 2018 for some servers (completed)

Update 10:46 PM Pacific time Nov. 17: The maintenance described below has been completed and all services are running normally.

Between 10:00 PM and 11:59 PM Pacific time on Saturday, November 17, 2018, the MySQL database software on some hosting servers will be updated. This will cause an approximately two minute interruption of service on each MySQL-using customer Web site (including WordPress sites) at some point during this period.

Specifically, this will affect servers ending in digits 7, 8 and 9, such as “web07” and “web08”. Servers ending in digits 0-6 are not affected now and will be updated later this month.

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Brief scheduled maintenance October 27, 2018 (completed)

Between 10:00 PM and 11:59 PM Pacific time on Saturday, October 27, 2018, each of our hosting servers will be restarted. This will cause a brief interruption of service (less than 5 minutes) for each site at some point during this period.

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Brief scheduled maintenance on web11 server July 21, 2018 (completed)

At approximately 10:30 PM Pacific time on Saturday, July 21, 2018, the web11 server will be restarted.

This will cause a brief interruption of service (less than 5 minutes) for sites and email on this server. Sites on other servers will not be affected.

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Brief MySQL scheduled maintenance April 20, 2018 (completed)

Between 9:00 PM and 11:59 PM Pacific time on Friday, April 20, 2018, the MySQL database software on each of our servers will be upgraded from version 5.6.39 to 5.6.40. This will cause an approximately 60 second interruption of service on each MySQL-using customer website at some point during this period.

This upgrade is necessary for security reasons and to fix bugs in MySQL. We apologize for the inconvenience this causes.

Update 9:44 PM Pacific time: The maintenance was completed as planned and all services are running normally.

Brief MySQL scheduled maintenance March 30, 2018 (completed)

Between 9:00 PM and 11:59 PM Pacific time on Friday, March 30, 2018, the MySQL database software on each of our servers will be upgraded from version 5.6.38 to 5.6.39. This will cause an approximately 60 second interruption of service on each MySQL-using customer website at some point during this period.

This upgrade is necessary for security reasons and to fix bugs in MySQL. We apologize for the inconvenience this causes.

Update 9:36 PM Pacific time: The maintenance was completed as planned and all services are running normally.

Brief scheduled maintenance January 8, 2018 (completed)

Between 9:00 PM and 11:59 PM Pacific time on Monday, January 8, 2018, each of our hosting servers will be restarted. This will cause a brief interruption of service (less than 5 minutes) for each site at some point during this period.

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