Between 11:00 PM and 11:59 PM Pacific time on Thursday, June 29, 2017, each of our hosting servers will be restarted. This will cause a brief interruption of service (less than 5 minutes) for each site at some point during this period.
Between 10:00 PM and 11:59 PM Pacific time on Thursday, May 25 2017, two of our hosting servers will be restarted: “web06” and “web12”. (This page explains how to find which server a site is on.)
This will cause a brief interruption of service (less than 5 minutes) for each site on these two servers at some point during this 2 hour period. Sites on other servers will not be affected.
We’re continuing the process of upgrading our MySQL database servers from the 5.5 series to the MySQL 5.6 series (specifically, from version 5.5.54 to 5.6.36).
The upgrade requires that each Web server be taken offline for approximately 60 seconds, causing brief scheduled “downtime”.
Over the next few days, we’ll be updating these web servers:
(Servers ending in digits 6-9 have already been updated.)
We’re beginning the process of upgrading our MySQL database servers from the 5.5 series to the MySQL 5.6 series (specifically, from version 5.5.54 to 5.6.36).
The upgrade requires that each Web server be taken offline for approximately 60 seconds, causing brief scheduled “downtime”.
This coming weekend, we’ll be updating some (but not all) web servers:
(Servers ending in digits 0-5 will be updated the following weekend; we’ll post a separate announcement about that.)
Between 11:06 and 11:08 AM Pacific time today (March 17, 2017), the “web13” server experienced high MySQL database load that led to some sites being unavailable.
The problem has now been resolved, and other servers were not affected. We apologize for the inconvenience this caused our customers.
Between 9:00 PM and 11:59 PM Pacific time on Friday, February 24, 2017, the MySQL database software on each of our servers will be restarted. This will cause an approximately 60 second interruption of service on each MySQL-using customer Web site at some point during this period.
This is necessary for security and stability reasons. We apologize for the inconvenience this causes.
Update 9:49 PM Pacific time: The maintenance was completed as planned and all services are running normally.
Between 9:00 PM and 11:59 PM Pacific time on Friday, February 3, 2017, the MySQL database software on each of our servers will be upgraded from version 5.5.53 to 5.5.54. This will cause an approximately 60 second interruption of service on each MySQL-using customer Web site at some point during this period.
This upgrade is necessary for security reasons. We apologize for the inconvenience this causes.
Update 9:44 PM Pacific time: The maintenance was completed as planned and all services are running normally.
Between 9:00 PM and 11:59 PM Pacific time on Friday, November 18, 2016, the MySQL database software on each of our servers will be upgraded from version 5.5.52 to 5.5.53. This will cause an approximately 60 second interruption of service on each MySQL-using customer Web site at some point during this period.
This upgrade is necessary for security reasons. We apologize for the inconvenience this causes.
Update 9:43 PM Pacific time: The maintenance was completed as planned and all services are running normally.
Between 5:10 and 5:23 PM Pacific time today (Nov 14, 2016), the “web12” server was intermittently unavailable due to a hardware failure.
The problem has now been resolved, and other servers were not affected. We apologize for the inconvenience this caused our customers.
Between 10:00 PM and 11:59 PM Pacific time on Tuesday, October 25 2016, each of our hosting servers will be restarted. This will cause a brief interruption of service (less than 5 minutes) for each site at some point during this 2 hour period.
