Outlook error 0x800CCC13 and Windows 10

Posted December 6th, 2015 in Tales From the Support Team, Useful Tips. Tags: , , .

We’ve had reports of an error message like this in Outlook when using Windows 10:

error (0x800CCC13): Cannot connect to the network. Verify your network connection or modem.

If this happens to you, it’s because of a problem with Windows 10, not with Outlook or our servers. According to the Microsoft page about it, updating Windows 10 should fix it. If it doesn’t, they suggest using a “workaround” to repair corrupted files on your computer.

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