It’s World Backup Day! How do we protect your data?

Today is World Backup Day! If you’re not backing up your own computer and devices, today’s the perfect day to start doing it; that page has advice.

Do you ever wonder how companies like ours handle backups? It’s a good question. Our customers trust us with lots of data — email, websites, and more. It’s important that we keep that data (and our own data) safe. We do that with a 4-3-2-1 backup policy:

  • There are always at least 4 copies of the data;
  • The data is stored on at least 3 different physical servers;
  • The servers are in at least 2 separate physical locations;
  • At least 1 copy of the data is always physically disconnected from power and the Internet (“air gapped”).
Read the rest of this entry »

PHP version 8.1.17

The PHP developers recently released version 8.1.17 that fixes several bugs. We’ve upgraded the PHP 8.1 series on our servers as a result.

Customers should not notice any changes, but as always, don’t hesitate to contact us if you have any trouble.

PHP versions 8.0.28 and 8.1.16

The PHP developers recently released versions 8.0.28 and 8.1.16 that fix several bugs. We’ve upgraded the PHP 8.0 and PHP 8.1 series on our servers as a result.

Customers should not notice any changes, but as always, don’t hesitate to contact us if you have any trouble.

President’s Day 2023 holiday hours

Our business offices will be closed on Monday, February 20 to observe the US legal holiday.

As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent problems.

Martin Luther King, Jr. Day 2023 holiday hours

Our business offices will be closed on Monday, January 16 to observe the US legal holiday.

As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Tuesday, and telephone support (via callbacks) will be available only for urgent problems.

PHP versions 7.4.33, 8.0.27 and 8.1.14

The PHP developers recently released versions 7.4.33, 8.0.27 and 8.1.14 that fix several bugs. We’ve upgraded the PHP 7.4, PHP 8.0 and PHP 8.1 series on our servers as a result.

Customers should not notice any changes, but as always, don’t hesitate to contact us if you have any trouble.

New Year’s 2023 Holiday Hours

Our business offices will be closed on Monday, January 2 to observe the US legal holiday. As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.

Christmas 2022 Holiday Hours

Our business offices will be closed on Monday, December 26 to observe the US legal holiday.

As always, our support staff will be providing same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until the next day, and telephone support (via callbacks) will be available only for urgent problems.

Thanksgiving 2022 Holiday Hours

Our business offices will be closed on Thursday, November 24 to observe the US legal holiday for Thanksgiving.

As always, we’ll provide same-day support for time-sensitive issues via our ticket and e-mail systems. However, questions that aren’t time-sensitive (including most billing matters) may not be answered until Friday, and telephone support (via callbacks) will be available only for urgent problems.

Domain name discounts through December 31

We’re offering big discounts on the first year of some “new TLD” domain names like .finance, .fyi, .photos, .pro, .travel and 150 others. For example, a .pro domain name that normally costs $22.92 is now just $4.99 for the first year.

You can browse the price list to see all the deals.

The offer applies to the first year of newly registered domain names with annual prepayment, and expires December 31.