Protection against the WordPress “large comment” security bug

The authors of WordPress today released version 4.2.1 that fixes a critical security bug.

While upgrading is always a good idea, we’ve blocked the attack for all versions of WordPress on all sites that we host. We’ve also verified using our MySQL binary logs that no sites were attacked before we started the blocking.

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Protection against WordPress “Pagelines” and “Platform” theme security bugs

The researchers at Sucuri yesterday announced that they’ve discovered a critical security bug in the widely used Pagelines/Platform WordPress themes. If you use one of these themes or their many derivatives, “hackers” can easily take over your site unless you update the theme.

Since many of our customers use these themes, so we’ve added security rules to block attacks even if you haven’t updated. And we’re glad we did: our logs show that a large Chinese botnet started attacking every WordPress site we host last night, in alphabetical order (they’re currently up to domain names starting with “e”), testing whether each site is vulnerable to the bugs.

We’re again surprised to see how many customers are using versions of these themes that haven’t been updated in years. I know we sound like a broken record, but when WordPress offers to update something you’ve installed, you must update it if you want your site to stay secure.

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WordPress 4.1

WordPress 4.1 was recently released, and as always, we’ve updated our WordPress one-click installer to automatically install the latest version for new WordPress sites.

If you’ve previously installed an older version of WordPress, you should update it from within your WordPress Dashboard.

By the way, the new WordPress 4.1 Twenty Fifteen theme doesn’t display a default navigation menu, unlike earlier themes. To ensure you’ll always see a list of the pages on your site, our installer now adds a Pages widget at the top of the sidebar for new installations. If you later create a custom navigation menu, you’ll see two lists of pages in the sidebar. You can just delete the extra Pages widget if that happens to you.

Out-of-date WordPress sites will get hacked

I’m going to use annoyingly big type, on an annoying yellow background, because it’s important:

If you use WordPress, you MUST update your plugins and themes whenever you see that an update is available. If you don’t, your site will eventually be “hacked” because of a security bug in old software. The contents of your site will be replaced with something malicious, and your e-mail will be used to send offensive spam.

We have a page with more information, including:

  • why this is a problem
  • why it would happen to your site in particular
  • the two most common ways sites get hacked
  • the risks of not fixing it
  • the risks of inactive plugins and themes
  • the steps to update WordPress properly

Blocking very weak WordPress login passwords

Recently, we’ve been seeing more and more WordPress sites maliciously “hacked” because our customer chose a weak password like “admin”, “password”, “temp”, “test”, or “wordpress”.

If you use a password like this, “hackers” maybe able to guess it and login before rate-limiting stops them from guessing stronger passwords.

Hackers are using automated software to try to login to millions of WordPress sites every day with these passwords. Because so many sites are being compromised this way, we’ve taken the fairly radical step of blocking all WordPress logins that use them.

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WordPress 4.0

WordPress 4.0 was recently released, and as always, we’ve updated our WordPress one-click installer to automatically install the latest version for new WordPress sites.

If you’ve previously installed an older version of WordPress, you should update it from within your WordPress Dashboard.

We strongly recommend keeping your WordPress installation up to date (and using unguessable passwords)! You should first update the active theme and plugins, then delete all inactive themes and plugins, and then update the core WordPress files.

Sites hosted with us aren’t subject to website “cross-contamination”

One of our customers asked if multiple domain names hosted with us are vulnerable to “website cross-contamination”, a nasty security problem that can happen when two different sites share the same “account” on many hosting companies.

The answer is no. We intentionally handle multiple hosted domain names differently from the way most hosting companies handle extra hosted domain names, avoiding the problem.

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Blocking more WordPress xmlrpc.php attacks

Over the last few days, we’ve been tracking an ever-increasing distributed attack on the WordPress xmlrpc.php service.

We’ve previously seen and blocked attacks on this file that tried to post spam comments or act as a denial of service amplifier, but this attack is different: it tries to guess WordPress usernames and passwords.

As a result, we’ve applied more aggressive blocking than usual to the attack. It’s remotely possible that the blocking could cause legitimate third-party WordPress “apps” and services to be unable to access your blog (although it can’t cause problems when just visiting WordPress in a normal Web browser); don’t hesitate to contact us if you’re one of our customers having trouble.

Just so it’s clear, we’ve blocked this attack for all our hosting customers. But the rest of this post has some technical details that may help other people trying to do the same.

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WordPress security plugins that hide the source of blocking

We often get reports from customers saying they’ve been blocked from their WordPress sites with a strange generic error message or blank page.

When we investigate, it’s common to find that it happened because they installed a security plugin that has made a mistake — a “false positive” — and blocked the site owner.

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Avoiding DMARC mail bounces with Contact Form 7

We recently explained how to avoid DMARC mail delivery problems with the “Gravity Forms” WordPress plugin.

We’ve added a support article explaining how to avoid DMARC mail delivery problems with the similar “Contact Form 7” plugin, too.

If you use either of these plugins and you’re seeing mail rejected with errors about “DMARC”, the links above will help you fix it.