At approximately 11:00 PM Pacific time on Saturday, January 31, all of our Web hosting servers (except the “hypnotoad” and “mom” servers) will be restarted. As a result, Web site and e-mail service for some customers will be unavailable for approximately five minutes.
No e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.
We apologize for any inconvenience this may cause. This maintenance is necessary to install an updated “kernel” on our servers, as described in an earlier maintenance announcement.
Update: the maintenance was successfully completed on all servers with less than 5 minutes of “downtime”.
At 11:00 PM Pacific time tonight (January 26), the “mom” server will be restarted. As a result, Web sites and e-mail service for customers using that server will be unavailable for approximately five minutes.
Other servers will not be affected. And no e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.
We apologize for any inconvenience this may cause.
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We’ve updated our servers with a Perl security bug fix and a Ruby security update.
The updates fix only security bugs, and customers should not notice any changes in how the Perl or Ruby programming languages work.
We’ve redesigned our Web site to have a clean, less-cluttered appearance. The changes you’ll notice are:
- The most frequently used links now appear at the top of every page on our site.
- We’ve added a search box at the top of every page. The search box finds content from our support pages and blog posts. You can also use it to search for available domain names.
- The “Customer Login” link text was changed to “My Account”.
- The main graphic on our home page has a large button that takes you to the first page of the signup process.
We hope you like our new look and find it easier to use!
Between 10:30 PM and 11:59 PM Pacific time this Saturday night (December 6), all Tiger Technologies servers will be restarted. As a result, customer Web sites and e-mail service will be unavailable for about five minutes at some point during this period.
No e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.
This brief maintenance is necessary to upgrade the operating system “Linux kernel” to a newer version for security reasons. We apologize for the inconvenience this causes.
Update: the maintenance was completed with less than five minutes of downtime.
We’ve updated the Perl programming language on our servers with a security update.
The update only fixes one security bug, and customers should not notice any changes in how Perl works.
At 11:00 PM Pacific time tonight (November 24), the “elzar” and “farnsworth” servers will be restarted. As a result, Web sites and e-mail service for customers using those servers will be unavailable for approximately five minutes.
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The “mom” server experienced high load starting at around 10:45 AM (Pacific time) this morning. We restarted it just before 11:00, and it’s now working normally.
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We’ve upgraded our Apache Web server and MySQL database server software to cover recent minor security updates. Customers should not notice any changes.
In the past few months, we’ve made a couple of behind-the-scenes improvements to our mail systems that have improved reliability for our customers.
- Redundant outgoing mail delivery
- Automatic accepting of replies
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