Brief outage on web03 server October 19, 2018 (resolved)

Posted October 19th, 2018 in System Status. Tags: , .

Between 10:58 and 11:09 AM Pacific time today (October 19, 2018), the “web03” server experienced an outage that led to an interruption in service for some customer websites and email.

The problem has now been resolved, and other servers were not affected. We apologize for the inconvenience this caused our customers.

We’re investigating the root cause (a Linux “kernel panic”) to ensure it does not recur.

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