Between 10:00 PM and 11:59 PM Pacific time on Saturday, June 7, each of our hosting servers will be restarted. This will cause a brief interruption of service (less than 10 minutes) for each site at some point during this 2 hour period.
Between 10:00 PM and 11:59 PM Pacific time on Saturday, May 24, each of our hosting servers will be restarted. This will cause a brief interruption of service (less than 10 minutes) for each site at some point during this 2 hour period.
Between 10:00 PM Pacific time on Saturday, June 8 and 5:00 AM on June 9, each of our hosting servers will be restarted. This will cause a brief interruption of service (less than 10 minutes) for each site at some point during this 7 hour period.
Between 11:00 PM and 11:30 PM Pacific time this Friday, September 24, some of our hosting servers will be restarted. As a result, some customers will find that Web site service and the ability to read incoming e-mail will be unavailable for approximately five minutes at some point during this maintenance “window”.
Between 10:00 PM and 11:59 PM Pacific time this Saturday, August 28, all our hosting servers will be restarted. As a result, Web site service and the ability to read incoming e-mail will be unavailable for approximately five minutes at some point during this maintenance “window”.
Between 10:00 PM and 11:59 PM Pacific time this Saturday, May 22, all our hosting servers will be restarted. As a result, Web site service and the ability to read incoming e-mail will be unavailable for approximately five minutes at some point during this maintenance “window”.
Due to software updates on our servers, Web hosting customers will experience about seven minutes of scheduled maintenance downtime between 11 PM and 1 AM Pacific time starting on one of the following nights, depending on which server your site is on:
Between 10:00 PM and 11:59 PM Pacific time this Sunday January 3, all our hosting servers will be restarted. As a result, Web site service and the ability to read incoming e-mail will be unavailable for approximately five minutes at some point during this maintenance “window”.
At approximately 11:00 PM Pacific time on Friday, April 3, the “flexo”, “mom” and “elzar” servers will be restarted. As a result, Web site and e-mail service for some customers will be unavailable for approximately five minutes.
No e-mail will be lost, of course; incoming mail will just be slightly delayed.
We apologize for any inconvenience this may cause. This maintenance is necessary to install an updated “kernel” on our servers, as described in an earlier post.
Update: We’re also going to include the “zapp” server in this maintenance to replace a disk in the RAID array.
Update 2: The maintenance was completed with less than five minutes of “downtime”.
We recently had a server that twice “crashed” and needed manually restarting. We’ve identified the cause of that problem — an apparent bug in Linux kernel version 2.6.26 — and made some changes to ensure that it doesn’t affect our customers again.
However, we didn’t find any information about this problem when searching the Internet, so we’re describing the details here in the hope that it helps someone else.
