Between 10:00 PM and 11:59 PM Pacific time this Saturday, August 28, all our hosting servers will be restarted. As a result, Web site service and the ability to read incoming e-mail will be unavailable for approximately five minutes at some point during this maintenance “window”.
Between 10:00 PM and 11:59 PM Pacific time this Saturday, May 22, all our hosting servers will be restarted. As a result, Web site service and the ability to read incoming e-mail will be unavailable for approximately five minutes at some point during this maintenance “window”.
After upgrading our systems to PHP 5.2.6, we received reports of an incompatibility with Joomla. Some URLs do not work when Joomla is configured to use “Search Engine Friendly URLs”, but to not have “Use Apache mod_rewrite” turned on.
We’ve investigated this, and it’s caused by Joomla assuming that PHP has a bug that makes it work incorrectly, when in fact it’s supposed to work differently (and is clearly documented to work differently). Older versions of PHP had this bug, but the new version doesn’t.
To help our customers work around this, we’ve “patched” PHP to intentionally reintroduce the old bug for now, thus keeping it “compatible” with Joomla. If you were having trouble with Joomla’s “Search Engine Friendly URLs”, it should be fixed.
We’ll provide more technical details (and a more robust long-term solution) in the near future.
Update: We’ve also reported this problem to the Joomla developers and suggested a solution.
We’ve updated the default version of Ruby on Rails on our servers to version 2.2.3.
We’ve updated our servers with a Perl security bug fix and a Ruby security update.
The updates fix only security bugs, and customers should not notice any changes in how the Perl or Ruby programming languages work.
We’ve updated the Perl programming language on our servers with a security update.
The update only fixes one security bug, and customers should not notice any changes in how Perl works.
We’ve updated the default version of Ruby on Rails on our servers to version 2.1.0.
We’ve installed MySQL and PHP 5 security updates. Customers should not notice any changes; the updates just fix several security issues in PHP 5 and MySQL.
The updates were performed in such a way that new Web server connections were delayed during the 30 seconds or so that PHP and MySQL were unavailable on each server. That should mean that as far as scripts on your Web site were concerned, there was zero downtime.
We’re pleased to announce that our new Webmail system is available. You’ll find many improved features:
If you’re already a Webmail user, you’ll see the new pages the next time you login. If you haven’t tried Webmail before, this page explains how to get started.
By the way, we’ll be keeping our old Webmail system around for a couple of weeks at this special address, just in case anyone experiences any problems and needs to temporarily “downgrade”. If you have any trouble with the new system, do let us know right away so we can address it before the old pages are permanently removed.
We’d also like to thank the more-than-200 people who helped us test the new system over the last few weeks. The new system is better because of your efforts.
We’ve updated phpMyAdmin to version 2.11.2. (In case you aren’t familiar with phpMyAdmin, it’s a Web-based system for managing MySQL databases without requiring you to use the command line; you can find more details on the phpMyAdmin home page.)
