Brief scheduled maintenance Friday, September 11 (completed)

Between 10:00 PM and 11:59 PM Pacific time this Friday September 11, all our servers will be restarted. As a result, Web site service and the ability to read incoming e-mail will be unavailable for approximately five minutes at some point during this maintenance “window”.

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Brief scheduled maintenance Saturday, May 2 (completed)

At approximately 11:00 PM Pacific time this Saturday, May 2, the “bender”, “calculon”, “lrrr” and “hypnotoad” servers will be restarted. As a result, Web site and e-mail service for customers on those servers will be unavailable for approximately five minutes.

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Zapp server added to brief scheduled maintenance (completed)

As we’ve already posted, some of our Web servers will be restarted tonight at 11 PM Pacific time.

We’re adding the “zapp” Web server to that list so we can replace a RAID array disk that caused a problem on that server earlier today.

Update: The maintenance was completed with less than five minutes of “downtime”.

Brief scheduled maintenance Saturday, January 31 (completed)

At approximately 11:00 PM Pacific time on Saturday, January 31, all of our Web hosting servers (except the “hypnotoad” and “mom” servers) will be restarted. As a result, Web site and e-mail service for some customers will be unavailable for approximately five minutes.

No e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.

We apologize for any inconvenience this may cause. This maintenance is necessary to install an updated “kernel” on our servers, as described in an earlier maintenance announcement.

Update: the maintenance was successfully completed on all servers with less than 5 minutes of “downtime”.

Brief scheduled maintenance for “mom” server (completed)

At 11:00 PM Pacific time tonight (January 26), the “mom” server will be restarted. As a result, Web sites and e-mail service for customers using that server will be unavailable for approximately five minutes.

Other servers will not be affected. And no e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.

We apologize for any inconvenience this may cause.

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Brief scheduled maintenance on Saturday, December 6 (completed)

Between 10:30 PM and 11:59 PM Pacific time this Saturday night (December 6), all Tiger Technologies servers will be restarted. As a result, customer Web sites and e-mail service will be unavailable for about five minutes at some point during this period.

No e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.

This brief maintenance is necessary to upgrade the operating system “Linux kernel” to a newer version for security reasons. We apologize for the inconvenience this causes.

Update: the maintenance was completed with less than five minutes of downtime.

Brief scheduled maintenance for elzar and farnsworth servers (completed)

At 11:00 PM Pacific time tonight (November 24), the “elzar” and “farnsworth” servers will be restarted. As a result, Web sites and e-mail service for customers using those servers will be unavailable for approximately five minutes.

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Brief scheduled maintenance on Saturday, September 20 (completed)

At approximately 11:00 PM Pacific time this Saturday night (September 20), all Tiger Technologies servers will be restarted. As a result, customer Web sites and e-mail service will be unavailable for three to five minutes.

No e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.

This brief maintenance is necessary to upgrade the operating system “Linux kernel” to a newer version for security reasons. We apologize for the inconvenience this causes.

Update: the maintenance was completed with less than three minutes “downtime” per server.

Brief scheduled maintenance on Saturday, March 1 (completed)

At approximately 11:00 PM Pacific time this Saturday night (March 1), all Tiger Technologies servers will be restarted. As a result, customer Web sites and e-mail service will be unavailable for three to five minutes.

No e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.

This brief maintenance is necessary to upgrade the operating system “Linux kernel” to a newer version for security reasons. This was also done two weeks ago; unfortunately our operating system vendor has released an even newer kernel since then — it doesn’t usually happen this often.

We apologize for the inconvenience this causes.

(This maintenance was also successfully completed with less than four minutes of downtime per server.)

Brief scheduled maintenance on Saturday, February 16 (completed)

At approximately 11:00 PM Pacific time this Saturday night (February 16), all Tiger Technologies servers will be restarted. As a result, customer Web sites and e-mail service will be unavailable for three to five minutes.

No e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.

This brief maintenance is necessary to upgrade the operating system “Linux kernel” to a newer version for security reasons. We apologize for the inconvenience this causes.

(This maintenance was successfully completed with less than four minutes of downtime per server.)