We’re now providing support for PHP 7.2 (in addition to the 5.6, 7.0 and 7.1 series), so PHP 7.2.4 is available in our control panel.
We believe it’s stable (it’s used for the blog you’re reading now), but we don’t yet recommend it for most customers. It’s fairly new and some third-party scripts are not yet compatible with it. If you want to try it anyway:
- First, update your site’s PHP scripts, including WordPress, Joomla, any plugins or themes you use, and so on
- Login to our My Account control panel
- Click PHP Settings
- Click PHP 7.2 series
- Click Save Settings
After updating, test your site carefully to make sure there aren’t any problems.
By the way, if all this seems confusing, we have a page explaining more about PHP versions and updates.
PHP 7.1 is now the default for new accounts
The somewhat older PHP 7.1 series has been out long enough that all modern script software should be compatible with it. Because of that, we’re making PHP 7.1 the default for new customers.
We haven’t changed the version for any existing accounts, but we recommend that all customers use at least PHP 7.1 if possible (the instructions above explain how to choose the version your site uses). PHP 7.1 is slightly faster than PHP 7.0 and almost twice as fast as PHP 5. If you care about your site’s speed (and you should), always use the newest version of PHP that’s compatible with your scripts.
The PHP developers recently released versions 5.6.35, 7.0.29 and 7.1.16 that fix several bugs. We’ve upgraded the PHP 5.6, 7.0 and 7.1 series on our servers as a result.
These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.
Update 4:30 PM Pacific time March 25: The changes described below have been deployed on all servers.
The PHP developers recently released versions 5.6.34, 7.0.28 and 7.1.15 that fix several bugs. Over the next couple of days, we’ll be upgrading the PHP 5.6, 7.0 and 7.1 series on our servers as a result.
In addition, we’ll be upgrading the less-commonly used Perl scripting language from version 5.14 to 5.20 at the same time. (These need to be updated simultaneously because of shared “dependencies” on certain software libraries.)
These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.
Update 11:55 PM Pacific time: The maintenance described below was completed successfully and all services are running normally.
Over the last year, we’ve been slowly upgrading our servers from Debian Linux version 7 (codename “wheezy”) to version 8 (codename “jessie”). We’ll be finishing that process over the next few weeks, with brief scheduled maintenance on each server.
The upgrade requires that each hosting server be taken offline for a few minutes over a three hour maintenance window and then restarted, causing brief scheduled “downtime” for websites and email on that server. The total downtime for any server should not exceed ten minutes during this three hour period.
Mail arriving while a server is being restarted will be queued and delivered after a short delay. No mail will be lost.
This coming weekend, we’ll be updating some (not all) web servers:
- Friday, March 9, 9:00-11:59 PM Pacific: servers ending in digit “2” (completed)
- Saturday, March 10, 9:00-11:59 PM Pacific: servers ending in digit “1” (completed)
So, for example, the “web12” server will be updated on March 9, and the “web01” server will be updated on March 10. This page explains how to find which server a site is on.
(Servers ending with other digits have already been updated in maintenance in previous weeks. This will complete the upgrades.)
Although the final step of the upgrade modifies hundreds of software packages on the server, we have tested it extensively don’t expect most customers to notice any change. Your website and email should continue working as they always have. However, if you do have any trouble, don’t hesitate to contact us.
Update 11:18 PM Pacific time: The maintenance described below was completed successfully and all services are running normally.
Over the last year, we’ve been slowly upgrading our servers from Debian Linux version 7 (codename “wheezy”) to version 8 (codename “jessie”). We’ll be finishing that process over the next few weeks, with brief scheduled maintenance on each server.
The upgrade requires that each hosting server be taken offline for a few minutes over a three hour maintenance window and then restarted, causing brief scheduled “downtime” for websites and email on that server. The total downtime for any server should not exceed ten minutes during this three hour period.
Mail arriving while a server is being restarted will be queued and delivered after a short delay. No mail will be lost.
This coming weekend, we’ll be updating some (not all) web servers:
- Friday, March 2, 9:00-11:59 PM Pacific: servers ending in digits “6” and “5” (completed)
- Saturday, March 3, 9:00-11:59 PM Pacific: servers ending in digits “4” and “3” (completed)
So, for example, the “web06” server will be updated on March 2, and the “web13” server will be updated on March 4. This page explains how to find which server a site is on.
(Servers ending in “0”, “9”, “8” and “7” have already been updated. Servers ending in “2” and “1” will be updated the following weekend; we’ll post a separate announcement about that.)
Although the final step of the upgrade modifies hundreds of software packages on the server, we have tested it extensively don’t expect most customers to notice any change. Your website and email should continue working as they always have. However, if you do have any trouble, don’t hesitate to contact us.
Update 11:18 PM Pacific time: The maintenance described below was completed successfully.
Over the last year, we’ve been slowly upgrading our servers from Debian Linux version 7 (codename “wheezy”) to version 8 (codename “jessie”). We’ll be finishing that process over the next few weeks, with brief scheduled maintenance on each server.
The upgrade requires that each hosting server be taken offline for a few minutes over a three hour maintenance window and then restarted, causing brief scheduled “downtime” for websites and email on that server. The total downtime for any server should not exceed ten minutes during this three hour period.
Mail arriving while a server is being restarted will be queued and delivered after a short delay. No mail will be lost.
This coming weekend, we’ll be updating some (not all) web servers:
- Friday, February 23, 9:00-11:59 PM Pacific: servers ending in digits “0” and “9” (completed)
- Saturday, February 24, 9:00-11:59 PM Pacific: servers ending in digits “8” and “7” (completed)
So, for example, the “web10” server will be updated on February 23, and the “web07” server will be updated on February 24. This page explains how to find which server a site is on.
(Additional servers will be updated the following weekends; we’ll post separate announcements about that.)
Although the final step of the upgrade modifies hundreds of software packages on the server, we have tested it extensively don’t expect most customers to notice any change. Your website and email should continue working as they always have. However, if you do have any trouble, don’t hesitate to contact us.
The PHP scripting language offers an SNMP extension “for managing remote devices via the Simple Network Management Protocol”.
It’s unlikely that any of our customers use this extension, but if you do, it may no longer work correctly on very old PHP versions before PHP 5.6. (The reason is technical, and involves forthcoming updates to the SNMP library on our servers.)
Read the rest of this entry »
We’ve updated the AWStats software we use to generate website statistics. The statistics beginning today use the latest version 7.7, which fixes several bugs. Customers should not notice any other changes.
We should probably mention that if you’re relying on AWStats for information about the behavior of human visitors, you can usually get more accurate statistics using Google Analytics, which works in a different way than simply analyzing log data after the fact. We have a page explaining more about the difference between AWStats and Google Analytics.
The PHP developers recently released version 5.6.33 that fixes several bugs. We’ve upgraded the PHP 5.6 series on our servers as a result.
This change should not be noticeable, but in the unlikely event you experience any trouble, don’t hesitate to contact us.
The PHP developers recently released versions 7.0.27 and 7.1.13 that fix several bugs. We’ve upgraded the PHP 7.0 and 7.1 series on our servers as a result.
These changes should not be noticeable, but as always, don’t hesitate to contact us if you have any trouble.
