Perl and Ruby updated

We’ve updated our servers with a Perl security bug fix and a Ruby security update.

The updates fix only security bugs, and customers should not notice any changes in how the Perl or Ruby programming languages work.

Brief scheduled maintenance on Saturday, December 6 (completed)

Between 10:30 PM and 11:59 PM Pacific time this Saturday night (December 6), all Tiger Technologies servers will be restarted. As a result, customer Web sites and e-mail service will be unavailable for about five minutes at some point during this period.

No e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.

This brief maintenance is necessary to upgrade the operating system “Linux kernel” to a newer version for security reasons. We apologize for the inconvenience this causes.

Update: the maintenance was completed with less than five minutes of downtime.

Perl security update applied

We’ve updated the Perl programming language on our servers with a security update.

The update only fixes one security bug, and customers should not notice any changes in how Perl works.

Apache and MySQL updated

We’ve upgraded our Apache Web server and MySQL database server software to cover recent minor security updates. Customers should not notice any changes.

PHP 5 updated

We’ve installed a PHP 5 security update. Customers should not notice any changes; the updates just fix several security issues in PHP 5.

Rsync 3 available

We’ve updated rsync to version 3 on our servers. (We’re using Debian version 3.0.3-2, which includes patches from rsync 3.0.4.)

Rsync 3 is significantly faster than previous versions for recursive file transfers (which we use in our backup system). However, the new version is backward compatible with rsync 2.x, so users shouldn’t notice any changes or problems, even if you haven’t updated your own copy of rsync.

Brief scheduled maintenance on Saturday, September 20 (completed)

At approximately 11:00 PM Pacific time this Saturday night (September 20), all Tiger Technologies servers will be restarted. As a result, customer Web sites and e-mail service will be unavailable for three to five minutes.

No e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.

This brief maintenance is necessary to upgrade the operating system “Linux kernel” to a newer version for security reasons. We apologize for the inconvenience this causes.

Update: the maintenance was completed with less than three minutes “downtime” per server.

Ruby on Rails updated to version 2.1.1

We’ve updated the default version of Ruby on Rails on our servers to version 2.1.1.

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Scheduled maintenance for software updates (completed)

Due to software updates on our servers, most Web hosting customers will experience about ten minutes of scheduled maintenance downtime between 11 PM and 1 AM Pacific time starting on one of the following nights, depending on which server your site is on:

• Friday, August 22 (servers beginning with letter “l-z”)
• Saturday, August 23 (servers beginning with letter “a-k”)

(The servers named “bender” and “lrrr” have already been upgraded, and those customers are not affected.)

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Brief scheduled maintenance on Saturday, March 1 (completed)

At approximately 11:00 PM Pacific time this Saturday night (March 1), all Tiger Technologies servers will be restarted. As a result, customer Web sites and e-mail service will be unavailable for three to five minutes.

No e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.

This brief maintenance is necessary to upgrade the operating system “Linux kernel” to a newer version for security reasons. This was also done two weeks ago; unfortunately our operating system vendor has released an even newer kernel since then — it doesn’t usually happen this often.

We apologize for the inconvenience this causes.

(This maintenance was also successfully completed with less than four minutes of downtime per server.)