Between 10:00 PM and 11:59 PM Pacific time this Friday September 11, all our servers will be restarted. As a result, Web site service and the ability to read incoming e-mail will be unavailable for approximately five minutes at some point during this maintenance “window”.
Some of our customers may have noticed “high packet loss” today from about noon to 12:25 PM (Pacific time). This could make it seem like Web sites hosted on our servers were loading slowly, or even timing out.
The problem has been resolved by our upstream provider, but we are working with them to make sure it doesn’t recur.
We’ve updated our servers with a Perl security bug fix and a Ruby security update.
The updates fix only security bugs, and customers should not notice any changes in how the Perl or Ruby programming languages work.
Between 10:30 PM and 11:59 PM Pacific time this Saturday night (December 6), all Tiger Technologies servers will be restarted. As a result, customer Web sites and e-mail service will be unavailable for about five minutes at some point during this period.
No e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.
This brief maintenance is necessary to upgrade the operating system “Linux kernel” to a newer version for security reasons. We apologize for the inconvenience this causes.
Update: the maintenance was completed with less than five minutes of downtime.
We’ve updated the Perl programming language on our servers with a security update.
The update only fixes one security bug, and customers should not notice any changes in how Perl works.
We’ve upgraded our Apache Web server and MySQL database server software to cover recent minor security updates. Customers should not notice any changes.
We’ve installed a PHP 5 security update. Customers should not notice any changes; the updates just fix several security issues in PHP 5.
We’ve updated rsync to version 3 on our servers. (We’re using Debian version 3.0.3-2, which includes patches from rsync 3.0.4.)
Rsync 3 is significantly faster than previous versions for recursive file transfers (which we use in our backup system). However, the new version is backward compatible with rsync 2.x, so users shouldn’t notice any changes or problems, even if you haven’t updated your own copy of rsync.
At approximately 11:00 PM Pacific time this Saturday night (September 20), all Tiger Technologies servers will be restarted. As a result, customer Web sites and e-mail service will be unavailable for three to five minutes.
No e-mail will be lost, of course; incoming mail will just be delayed for a few minutes.
This brief maintenance is necessary to upgrade the operating system “Linux kernel” to a newer version for security reasons. We apologize for the inconvenience this causes.
Update: the maintenance was completed with less than three minutes “downtime” per server.
We’ve updated the default version of Ruby on Rails on our servers to version 2.1.1.
